Customer Relationship Management: Build and maintain strong customer relationships by understanding each client's unique needs. * Problem Solving: Address and resolve inquiries and orders related to domain names, DNS, digital certificates, digital brand management, billing, and technical issues. * Escalation Management: Identify and escalate unresolved or complex issues to appropriate teams, ensuring timely follow-up and resolution. * Access to Open Sesame, monthly job-related training, and more
mehr