Backlog & Roadmap Management: Own and manage the Salesforce Sales Cloud backlog and capability roadmap, prioritized by business value and clearly communicated to stakeholders. * Technical Leadership & Vendor Steering: Steer external Salesforce development and L2/L3 support partners to deliver scalable, maintainable Sales Cloud solutions — enforcing governor-limit-aware design, declarative-first configuration over custom Apex, secure data access (profiles, permission sets, sharing rules), and adherence to Salesforce Well-Architected principles. Strong, practical understanding of Subscription to Cash business processes, including quoting, order management, billing, and revenue recognition. * Personality and Working Style: Analytical, structured, and comfortable with ambiguity; excellent communication and stakeholder-management skills, with a proven ability to manage expectations and ...
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