Ability to work independently and in a matrix organization. We employ approximately 250 people at our location in Obernkirchen, near Hanover. o Ensure system stability and performance by monitoring incidents and problems in the ticketing system, identifying trends, and implementing preventive measures. o Work with other IT teams and vendors to enhance system architecture, support models, and operational standards. o Act as a trusted to business units, deeply understanding processes, challenges, and opportunities for improvement. o Participate in disaster recovery planning and exercises. o Assist with infrastructure troubleshooting when required, in collaboration with centralized enterprise teams. o Minimum 5 years in IT with strong ERP support experience. o Degree in Computer Science, Business Informatics, or related field. o In-depth knowledge of an ERP (proALPHA preferred), MRP, BI, and CRM systems.
mehr