Provide professional desktop support for macOS, Windows, and Linux systems, as well as mobile devices. * Hands-on experience managing and supporting Windows, Linux and macOS systems, including desktop and mobile platforms. The Desktop Support team in Heidelberg provides high-quality first-level and desktop support to a diverse, international user community, while also managing key Windows backend services. We are looking for an experienced, service-oriented IT Support Engineer to join our team at EMBL Headquarters in Heidelberg, Germany. * Manage system and software deployments using enterprise tools (e.g. Microsoft SCCM, JAMF Pro).
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