Analyse requirements and identify appropriate workflows and tools, aligning with infrastructure, operational, and user needs * Support users in implementing and maintaining workflows and application processes, including training and knowledge transfer * Degree in Computer Science, Engineering or related field, or equivalent experience * Experience in planning and implementing upgrades, migrations, patching, and maintenance activities * Practical experience with containers, automation tools, and scripting (Python and/or Bash) * Good communication and interpersonal skills, including the ability to support users and contribute to training and knowledge transfer * Experience with Redmine, GitLab, Keycloak, Alfresco, Zulip, Booked, LimeSurvey, or comparable platforms administration * Experience in monitoring, troubleshooting, backup, and recovery of production services
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