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11 Treffer für Technical Support Manager Jobs in Oberkochen im Umkreis von 30 km
Noch nichts dabei? Es gibt 11 weitere Jobs, die zu deiner Suche passen könnten
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Operations and Technical Project Manager (m/f/x) @ Carl Zeiss Extended Reality (XRX)
Operations and Technical Project Manager (m/f/x) @ Carl Zeiss Extended Reality (XRX)
ZEISS
Aalen (Baden-Württemberg)
All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. This role combines optometry expertise, technical product development, and business acumen to launch robust, accurate, scalable online vision measurement services. * Manage complex technical programs from initial request through planning, product validation, production ramp and delivery, ensuring technical feasibility, operational readiness and alignment with customer expectations and timeline. * Coordinate with engineering and manufacturing teams to align technical feasibility, production capability, global footprint, factory planning and quality assurance. * Ability to clearly articulate and analyse specific technical and operational complex issues * Support the adoption of digital and data-driven tools
All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. This role combines optometry expertise, technical product development, and business acumen to launch robust, accurate, scalable online vision measurement services. * Manage complex technical programs from initial request through planning, product validation, production ramp and delivery, ensuring technical feasibility, operational readiness and alignment with customer expectations and timeline. * Coordinate with engineering and manufacturing teams to align technical feasibility, production capability, global footprint, factory planning and quality assurance. * Ability to clearly articulate and analyse specific technical and operational complex issues * Support the adoption of digital and data-driven tools
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Sourcing Manager (m|f|d) Field Service
Sourcing Manager (m|f|d) Field Service
Voith GmbH & Co. KGaA
Heidenheim an der Brenz
Teilweise Home-Office
Anschreiben nicht erforderlich
Support the Voith Group | Group Division Hydro as a - You will ensure that all assembly services are performed in accordance with delivery deadlines, the highest quality standards, budget requirements, and technical specifications. * Support in the development of purchasing strategies for large-scale projects in an international environment * Successfully completed technical or commercial degree or comparable qualification * In-depth technical understanding of complex assembly processes and plant construction projects
Support the Voith Group | Group Division Hydro as a - You will ensure that all assembly services are performed in accordance with delivery deadlines, the highest quality standards, budget requirements, and technical specifications. * Support in the development of purchasing strategies for large-scale projects in an international environment * Successfully completed technical or commercial degree or comparable qualification * In-depth technical understanding of complex assembly processes and plant construction projects
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Für den Bereich "IT-Service Management" suchen wir am Standort Oberkochen zum nächstmöglichen Zeitpunkt einen Onsite Support Specialist (w/m/d) Im Bereich wird der Service Desk und Onsite Support für die HENSOLDT Gruppe erbracht. * Vor-Ort-Support in der IT- und Produktionsumgebung am Arbeitsplatz * Support für verschiedene Client-Softwareanwendungen * Konfiguration und Support von Client-VPNs * Erfahrung in einer IT-Support-Funktion innerhalb einer IT-Umgebung * Kenntnisse der IT-Support-Abläufe
Für den Bereich "IT-Service Management" suchen wir am Standort Oberkochen zum nächstmöglichen Zeitpunkt einen Onsite Support Specialist (w/m/d) Im Bereich wird der Service Desk und Onsite Support für die HENSOLDT Gruppe erbracht. * Vor-Ort-Support in der IT- und Produktionsumgebung am Arbeitsplatz * Support für verschiedene Client-Softwareanwendungen * Konfiguration und Support von Client-VPNs * Erfahrung in einer IT-Support-Funktion innerhalb einer IT-Umgebung * Kenntnisse der IT-Support-Abläufe
All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. * As a Project Manager / SAP Solution Designer (m/f/x) with a focus on SAP, you are responsible for the end-to-end solution engineering for demands and projects. * In-depth methodological and technical knowledge of SAP standards and a solid understanding of the relevant SAP product portfolio.
All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. * As a Project Manager / SAP Solution Designer (m/f/x) with a focus on SAP, you are responsible for the end-to-end solution engineering for demands and projects. * In-depth methodological and technical knowledge of SAP standards and a solid understanding of the relevant SAP product portfolio.
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Anwendersupport (1st und 2nd Level) für sämtliche IT-Anfragen und Störungen der Mitarbeiter
Anwendersupport (1st und 2nd Level) für sämtliche IT-Anfragen und Störungen der Mitarbeiter
Schnelle Bewerbung
Abstimmung mit , Schleupen-Support oder externen Partnern bei Updates und Projekten * Anwendersupport (2nd und 3rd Level) für sämtliche Anfragen und Störungen der Mitarbeiter bei Schleupen.CS * Fehleranalyse und Support (2nd/3rd-Level), Störungen analysieren, Tickets bearbeiten, Datenfehler korrigieren und Prozesse überwachen
Abstimmung mit , Schleupen-Support oder externen Partnern bei Updates und Projekten * Anwendersupport (2nd und 3rd Level) für sämtliche Anfragen und Störungen der Mitarbeiter bei Schleupen.CS * Fehleranalyse und Support (2nd/3rd-Level), Störungen analysieren, Tickets bearbeiten, Datenfehler korrigieren und Prozesse überwachen
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Responsibility for the support/ repair/ consulting in maintenance (mechanics, electronics) at various international locations * Completed technical vocational training with further training as mechatronics specialist from the printing / graphic industry
Responsibility for the support/ repair/ consulting in maintenance (mechanics, electronics) at various international locations * Completed technical vocational training with further training as mechatronics specialist from the printing / graphic industry
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Systemadministrator (m/w/d)
Systemadministrator (m/w/d)
FERCHAU – Connecting People and Technologies
Heidenheim an der Brenz
Teilweise Home-Office
• Fehleranalyse und Behebung von Störungen im 2nd Level Support
• Fehleranalyse und Behebung von Störungen im 2nd Level Support
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Unsere IT ist dabei nicht nur Support, sondern ein zentraler Enabler für Wachstum, Automatisierung und Stabilität.
Unsere IT ist dabei nicht nur Support, sondern ein zentraler Enabler für Wachstum, Automatisierung und Stabilität.
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NEWLITE GmbH * Syrgenstein * Feste Anstellung * Vollzeit - Ihre Aufgaben - Du stellst unsere Produkte und Dienstelistungen Interessenten und Kunden vor. Die Erarbeitung von Lösungen und Konzepte für Kunden aber auch Interessenten. Selbständige Beschaffung benötigter Hard- und Software, sowie die Steuerung und Überwachung von laufenden Projekten und Angeboten. Die gewissenhafte Abwicklung von Aufträgen und zuverlässige Kommunikation mit Kunden und . Unterstützung unseres Helpdesk und Service bei Anfragen und Störungen, sowie Koordination und Steuerung. Was Du mitbringen solltest * Einen Führerschein der Fahrerlaubnisklasse B * Lust auf den Job und die Herausforderung an der Sache -Erfahrung mit Hard- und Software im IT-Umfeld und deren Beschaffenheit * Eine abgeschlossene Berufsausbildung im IT-Bereich oder Studium * Fließende Deutschkenntnisse in Wort und Schrift
NEWLITE GmbH * Syrgenstein * Feste Anstellung * Vollzeit - Ihre Aufgaben - Du stellst unsere Produkte und Dienstelistungen Interessenten und Kunden vor. Die Erarbeitung von Lösungen und Konzepte für Kunden aber auch Interessenten. Selbständige Beschaffung benötigter Hard- und Software, sowie die Steuerung und Überwachung von laufenden Projekten und Angeboten. Die gewissenhafte Abwicklung von Aufträgen und zuverlässige Kommunikation mit Kunden und . Unterstützung unseres Helpdesk und Service bei Anfragen und Störungen, sowie Koordination und Steuerung. Was Du mitbringen solltest * Einen Führerschein der Fahrerlaubnisklasse B * Lust auf den Job und die Herausforderung an der Sache -Erfahrung mit Hard- und Software im IT-Umfeld und deren Beschaffenheit * Eine abgeschlossene Berufsausbildung im IT-Bereich oder Studium * Fließende Deutschkenntnisse in Wort und Schrift
Support the development and implementation of technical solutions to monitor and improve data quality across the enterprise, with a strong focus on SAP R/3 and S/4HANA * Work closely with cross-functional teams, including business users, data owners and IT teams, to ensure technical solutions consider end-2-end processes * A successfully completed studies preferably business informatics, information technology or a technical education in informatics, paired with a passion for master data and data quality * A natural interest in state-of-the-art technological developments and a good understanding of technical feasibility of data-driven products and services
Support the development and implementation of technical solutions to monitor and improve data quality across the enterprise, with a strong focus on SAP R/3 and S/4HANA * Work closely with cross-functional teams, including business users, data owners and IT teams, to ensure technical solutions consider end-2-end processes * A successfully completed studies preferably business informatics, information technology or a technical education in informatics, paired with a passion for master data and data quality * A natural interest in state-of-the-art technological developments and a good understanding of technical feasibility of data-driven products and services
14 passende Jobs liegen außerhalb deiner Region
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Schnelle Bewerbung
As a Professional Services Project/Program Manager, you'll oversee end-to-end client projects, from concept to implementation. While technical know-how is valuable, your prowess in project management is paramount. * accompany customers during the change management process linked to the project (user training, user support, etc.)
As a Professional Services Project/Program Manager, you'll oversee end-to-end client projects, from concept to implementation. While technical know-how is valuable, your prowess in project management is paramount. * accompany customers during the change management process linked to the project (user training, user support, etc.)
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Global Accounts Success Manager
Global Accounts Success Manager
Shopify
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. As a Global Accounts Success Manager, your primary responsibility is to ensure the growth of Shopify's largest customers. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor
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Schnelle Bewerbung
Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. The Sales Manager for Germany & Central Europe is responsible for increasing revenues and developing relationships with existing and new accounts in the assigned territory (Germany, Austria, Switzerland, Czech Republic, Poland, Hungary). The Sales Manager Germany & Central Europe will work closely with other functional areas including the regional sales teams, marketing, regional and global optical components/solutions experts and engineering to develop objectives and presentations. * At least 3 years experience in technical sales, business development or key account management in the optics industry
Edmund Optics Europe, a US owned-group consisting of Edmund Optics subsidiaries in Germany, UK, Netherlands and France, is responsible for sales, marketing, distribution, engineering and application support for a wide product range throughout Europe, the Middle East and Africa. The Sales Manager for Germany & Central Europe is responsible for increasing revenues and developing relationships with existing and new accounts in the assigned territory (Germany, Austria, Switzerland, Czech Republic, Poland, Hungary). The Sales Manager Germany & Central Europe will work closely with other functional areas including the regional sales teams, marketing, regional and global optical components/solutions experts and engineering to develop objectives and presentations. * At least 3 years experience in technical sales, business development or key account management in the optics industry
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Project Manager – electrical/power distribution (m/w/d)
Project Manager – electrical/power distribution (m/w/d)
Eaton Corporation
Karlsruhe, Stuttgart, München, Frankfurt am Main, Süddeutschland, Region DACH
We have just opened an exciting opportunity for a project manager The Project Manager (PM) is responsible to ensure the successful delivery of major projects for strategic customers. * Work with Eaton internal engineering teams to align on the definition of deliverables as per technical specification and customer requirements * Training/Transition: The PM will organize and often lead the customer (and internal) training at project closure, hand over to the Eaton service support teams, and do a full lessons-learned close out of the projects.
We have just opened an exciting opportunity for a project manager The Project Manager (PM) is responsible to ensure the successful delivery of major projects for strategic customers. * Work with Eaton internal engineering teams to align on the definition of deliverables as per technical specification and customer requirements * Training/Transition: The PM will organize and often lead the customer (and internal) training at project closure, hand over to the Eaton service support teams, and do a full lessons-learned close out of the projects.
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Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Work closely with Ads Operations for flawless order implementation and technical troubleshooting - The team goes to the office 3 days a week in Berlin and we offer relocation support for those open to move to Berlin.
Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Work closely with Ads Operations for flawless order implementation and technical troubleshooting - The team goes to the office 3 days a week in Berlin and we offer relocation support for those open to move to Berlin.
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Schnelle Bewerbung
• Supply Chain Managers: You will coach Site Supply Chain leaders on foundational practices such as Daily Management, Visual Management, Problem Solving, and Action Planning. You will also support them in structuring and executing KPI management routines, shaping project pipelines tied to their Value Stream Maps (VSMs), and facilitating workshops and kaizens aligned to their VSM-based continuous improvement roadmaps. • Material Handling Team: You will partner with the Material Handling team to support both Shop Floor Operations and Data Integrity. • Technical Lean: Strong understanding of Lean principles and practices, particularly in supply chain. • A competitive salary and comprehensive benefits package designed to support your well-being.
• Supply Chain Managers: You will coach Site Supply Chain leaders on foundational practices such as Daily Management, Visual Management, Problem Solving, and Action Planning. You will also support them in structuring and executing KPI management routines, shaping project pipelines tied to their Value Stream Maps (VSMs), and facilitating workshops and kaizens aligned to their VSM-based continuous improvement roadmaps. • Material Handling Team: You will partner with the Material Handling team to support both Shop Floor Operations and Data Integrity. • Technical Lean: Strong understanding of Lean principles and practices, particularly in supply chain. • A competitive salary and comprehensive benefits package designed to support your well-being.
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We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the of Technical Success Management. * Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals * Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions * Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams * 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
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Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders)
Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders)
Contabo GmbH
Remote (Germany)
Teilweise Home-Office
Schnelle Bewerbung
Wir suchen zum nächstmöglichen Zeitpunkt in Vollzeit und unbefristet eine:n Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders). * Mehrjähriger Erfahrung als Technical Account Manager, Strategic Customer Success Manager oder Enterprise Account Manager im Cloud-, Hosting- oder Infrastrukturumfeld - Du arbeitest eng mit unseren wichtigsten internationalen Accounts, entwickelst unser dreiköpfiges KAM-Team weiter und etablierst gemeinsam mit Product, Operations und Support ein skalierbares Setup für strategische Kundenentwicklung. * Du entwickelst gemeinsam mit Product, Operations und Support ein skalierbares Key-Account- und Customer-Success-Setup weiter.
Wir suchen zum nächstmöglichen Zeitpunkt in Vollzeit und unbefristet eine:n Lead Technical Account Manager – Cloud Infrastructure & Strategic Accounts (all genders). * Mehrjähriger Erfahrung als Technical Account Manager, Strategic Customer Success Manager oder Enterprise Account Manager im Cloud-, Hosting- oder Infrastrukturumfeld - Du arbeitest eng mit unseren wichtigsten internationalen Accounts, entwickelst unser dreiköpfiges KAM-Team weiter und etablierst gemeinsam mit Product, Operations und Support ein skalierbares Setup für strategische Kundenentwicklung. * Du entwickelst gemeinsam mit Product, Operations und Support ein skalierbares Key-Account- und Customer-Success-Setup weiter.
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Account Manager Insulation Systems Polyurethanes
Account Manager Insulation Systems Polyurethanes
Huntsman (Germany) GmbH Huntsman Polyurethanes
Germany - Georgsmarienhutte
Teilweise Home-Office
As our Account Manager for Insulation Systems Polyurethanes, you will bring commercial sharpness, technical curiosity, and confidence in managing insulation and composite panel customers. * Coordinate customer needs with Technical Service, Innovation, Marketing, and internal sales functions to deliver technical and commercial solutions. * Provide accurate market intelligence, forecasts, and business insights to support strategic decisions. * Strong polyurethane (PU) technical understanding and ability to interpret customer needs in insulation and composite panel applications is an additional asset.
As our Account Manager for Insulation Systems Polyurethanes, you will bring commercial sharpness, technical curiosity, and confidence in managing insulation and composite panel customers. * Coordinate customer needs with Technical Service, Innovation, Marketing, and internal sales functions to deliver technical and commercial solutions. * Provide accurate market intelligence, forecasts, and business insights to support strategic decisions. * Strong polyurethane (PU) technical understanding and ability to interpret customer needs in insulation and composite panel applications is an additional asset.
Engage technical and field enablement resources to support sales teams and - We are looking for a Sr. Partner Business Manager to join our Alliances & Channel team. * Align with account teams and technical resources to identify customer accounts for development * Support co-sell opportunities with region-specific partners - You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health ...
Engage technical and field enablement resources to support sales teams and - We are looking for a Sr. Partner Business Manager to join our Alliances & Channel team. * Align with account teams and technical resources to identify customer accounts for development * Support co-sell opportunities with region-specific partners - You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health ...
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Special Operations Human Performance Advisor (SOCEUR, Stuttgart, Germany)
Special Operations Human Performance Advisor (SOCEUR, Stuttgart, Germany)
Kellogg Brown & Root GmbH
Stuttgart, Baden-Wurttemberg, Germany
The Special Operations Human Performance Advisor (HPA) functions as the coordinating technical expert for the Human Performance program in locations or within units/groups where an HP program Manager and/or Coordinator is/are not available. * Plan, develop and synchronize technical training, guidance, and programmatic and policy recommendations. * Document work performed, utilization, referrals, and all other information in the HP Enterprise-wide database (i.e., Smartabase, SPEAR), as directed by HP program Manager and/or Coordinator and required by USSOCOM HQ and its POTFF staff. We support career advancement through professional training and development.
The Special Operations Human Performance Advisor (HPA) functions as the coordinating technical expert for the Human Performance program in locations or within units/groups where an HP program Manager and/or Coordinator is/are not available. * Plan, develop and synchronize technical training, guidance, and programmatic and policy recommendations. * Document work performed, utilization, referrals, and all other information in the HP Enterprise-wide database (i.e., Smartabase, SPEAR), as directed by HP program Manager and/or Coordinator and required by USSOCOM HQ and its POTFF staff. We support career advancement through professional training and development.
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The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Manage and support customers through trial periods and transition to standard supply. Actively participate and act as subject manager expert in projects and contribute your experience to process improvements to create a solution that represents the view of the back office. Be part of the GSA CTC workforce management as well support developing KPI structures and reporting requirements. Support the operational Post Entry and Master Data Management Process. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. * Provide Support and Guidance - to new or developing and upskilling ...
The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Manage and support customers through trial periods and transition to standard supply. Actively participate and act as subject manager expert in projects and contribute your experience to process improvements to create a solution that represents the view of the back office. Be part of the GSA CTC workforce management as well support developing KPI structures and reporting requirements. Support the operational Post Entry and Master Data Management Process. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. * Provide Support and Guidance - to new or developing and upskilling ...
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Schnelle Bewerbung
To scale our reach, we're looking for a mid-level Account Executive who is ready to take ownership of deals, keep momentum high, and confidently guide prospects from first qualified conversation to signature — with strong support from and domain experts. Support (not own) the solution-shaping process * Brief consultants, product managers and engineers - No need for a huge network or deep technical understanding — you will grow these here. Support when you need it — ownership when you want it. We support your development with coaching, shadowing, training, and real deal ownership.
To scale our reach, we're looking for a mid-level Account Executive who is ready to take ownership of deals, keep momentum high, and confidently guide prospects from first qualified conversation to signature — with strong support from and domain experts. Support (not own) the solution-shaping process * Brief consultants, product managers and engineers - No need for a huge network or deep technical understanding — you will grow these here. Support when you need it — ownership when you want it. We support your development with coaching, shadowing, training, and real deal ownership.
Are you passionate about customer-focused role handling end-to-end order support in a healthcare/medical device environment. * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. * Provide frequent feedback and suggestions to support an environment of continuous process improvement. * Effectively communicate to customers what is needed to fill a pharmacy order by managing retail, PBM (Pharmacy Benefit Manager) Ability to identify and escalate issues requiring management support. * Technical Expertise - Demonstrating depth of knowledge and skill using standard business / office technology and applications
Are you passionate about customer-focused role handling end-to-end order support in a healthcare/medical device environment. * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. * Provide frequent feedback and suggestions to support an environment of continuous process improvement. * Effectively communicate to customers what is needed to fill a pharmacy order by managing retail, PBM (Pharmacy Benefit Manager) Ability to identify and escalate issues requiring management support. * Technical Expertise - Demonstrating depth of knowledge and skill using standard business / office technology and applications