We are looking for a Customer Excellence Director (all genders) to lead our affiliate-wide Customer Excellence agenda and help shape the future of commercial performance, customer experience, and operational effectiveness. You will help bring together strategy, data, digital, and commercial execution to make a meaningful difference for our affiliate and the patients we serve. * Lead affiliate business planning and performance management across Plan, LRP, S&OP, brand planning, KPI frameworks, and incentive models * Ensure alignment between strategy, execution, and commercial results * Lead the five Customer Excellence pillars with clear priorities and measurable impact
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