Experience in Customer Service or Order Management is an advantage (junior candidates welcome – training will be provided) * Handle customer inquiries regarding order status, lead times, delivery dates, and product availability * Work with global internal (US, Germany, Japan, Asia) involved in the delivery chain * Support service-related processes and collaborate with colleagues to help achieve team sales and service goals * Identify and escalate issues where needed to ensure customer satisfaction * Contribute to maintaining standardized processes within the Order Management team - We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed ...
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