The Partnership supports U.S. Military beneficiaries as they navigate the local healthcare systems helping them overcome operational barriers and ensuring high-quality, coordinated care. * Ensure accurate documentation and follow-up of compliments, complaints, grievances, and potential quality incidents (PQIs) within the customer feedback system. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas. * Train and mentor other Near Patient Physicians and team members on International SOS operations, the U.S. Military healthcare system, and the TRICARE Overseas Program (TOP). * Promote and facilitate education of local regarding International SOS, the U.S. Military health system, and beneficiary care expectations.
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