You bridge the gap between program objectives and day-to-day practice in support, delivery, and IT operations teams across 19 countries. * Design and establish targeted training and enablement programs for new processes, tools, and AI-driven workflows * Build effective communication and feedback loops to systematically feed real-world learnings back into the transformation program * Several years of experience in change management, organizational enablement, or transformation programs, ideally in an IT, software, or professional services environment * An excellent academic background, preferably from a leading university, ideally in business administration, business psychology, business informatics, organizational development, or a comparable field * Development: Our in-house academy and a portfolio of external partners support your professional growth
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