support processes in a global, multicultural context, in-depth knowledge of IT service management, * Ability to actively moderate complex changes and successfully accompany change management processes * ALTANA Management Services GmbH - ALTANA Management Services GmbH, a company of the ALTANA Group, offers a portfolio of solutions * Define and improve global standards, tools, and processes * Oversee ITIL-based incident, request, and problem management * Responsibility for planning, managing, and monitoring the budget as well as ensuring sustainable cost management * Promote knowledge management, training, and self-service tools
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