Contract titel: Manager Solution Integration At ista, we support property owners and managers in making their buildings fit for the future and kind to the planet. We are looking for a Manager Enterprise Telephony & Contact Center Engineering to drive the transformation of our telephony and call center landscape across six countries, 40+ locations, and more than 3,000 users. In this role, you will shape our future communications architecture, oversee integrations with customer service systems, and build internal expertise to complement our external partners. * Develop monitoring, support processes, and knowledge to build in-house capability * Optimize call flows, IVR logic, routing, and system integrations (CRM, service platforms) * Experience in manag
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