We're looking for a front-line Service Desk Technician that is customer service focused, to provide end-user support to a global base. Through responsive customer focused support, you will contribute to day-to-day operations across the organization. * End-user support: Serve as a point of contact for technical support, resolving a wide range of hardware, software, connectivity and operating issues for local and global employees, for production and lab facilities. * Technical support and Troubleshooting: Resolve problems related to desktop computers, laptops, printers, copiers, scanners, software applications, etc. * Opportunity to collaborate with your colleagues, onsite 5 days per week
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