As a Customer Success Manager , you'll own a portfolio of mid-market and enterprise customers, acting as their trusted payments advisor and the person who helps them get the most out of Mollie. Customer success in the DACH region isn't just about keeping accounts happy – it's about helping businesses grow. You'll work closely with Sales, Product, Support, and Marketing, reporting to the for DACH – with a direct impact on customer satisfaction and Mollie's commercial success in the region. * Customer Success Account Plans that actually land – developing and executing tailored plans that align customer goals with Mollie's solutions and drive measurable ROI - You'll be the bridge between what our customers need and what we build – bringing their voice back into the business so we keep improving. You'll manage account health, drive retention, and spot opportunities to grow revenue – all while ...
As a Customer Success Manager , you'll own a portfolio of mid-market and enterprise customers, acting as their trusted payments advisor and the person who helps them get the most out of Mollie. Customer success in the DACH region isn't just about keeping accounts happy – it's about helping businesses grow. You'll work closely with Sales, Product, Support, and Marketing, reporting to the for DACH – with a direct impact on customer satisfaction and Mollie's commercial success in the region. * Customer Success Account Plans that actually land – developing and executing tailored plans that align customer goals with Mollie's solutions and drive measurable ROI - You'll be the bridge between what our customers need and what we build – bringing their voice back into the business so we keep improving. You'll manage account health, drive retention, and spot opportunities to grow revenue – all while ...