With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack. * Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiency—leveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour in high-growth environments. * Mentor junior and mid-level agents, sharing your expertise in managing pressure-heavy interactions, technical troubleshooting, and enterprise customer relationships. * Support operational readiness for international market expansion, ensuring our processes, communications, and team structure scale effectively across languages, regions, and compliance frameworks.
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