Developing CRM dashboards, processes, and reports tailored to business needs - o Establishing data governance, quality assurance, and harmonization processes while ensuring secure and compliant data access - o Contributing to the definition of the operating model for the reporting platform (roles, processes, service definitions) o Aligning reporting strategy with business and IT goals while continuously improving operating and reporting capabilities based on user feedback - With this profile you convince us – if you hold a bachelor's or master's degree in IT, project management, or a related field, bring at least seven years of professional experience with Microsoft Dynamics CRM (Sales), and have a strong background in managing complex, international CRM initiatives.
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