It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. * Responsible for understanding business and technical problems encountered in the manufacturing industry addressed by ServiceNow products including industry 4.0 concepts, IoT integration, and digital transformation imperatives specific to discrete and process manufacturing environments * Background knowledge in Operational Technology (OT) transformation including IT/OT convergence, industrial IoT architectures, connected asset management, and the unique security, integration, and service management challenges associated with bridging enterprise IT systems with shop floor operations and industrial control systems
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