By leveraging cutting-edge technologies, data-driven decision-making, and a flexible, global governance framework, we aim to create an infrastructure that supports Fresenius' global growth and digital transformation. You ensure the smooth operation, support, continuous improvements, and maintenance of EIT (Enterprise IT) infrastructure service per ITIL and align them with global organizational goals, smoothly landing global initiatives/projects and ensure optimal performance and satisfaction. * Incident, IMAC & Problem Management: Ensure timely resolution of incidents, IMACs, and problems aligned with ITIL, collaborating with global teams to minimize disruption. * Stakeholder, Change & Comms Management: Act as the primary EIT contact for the region, aligning local, regional, and global stakeholders with EIT strategy. * Flexibility to support global operations.
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