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First-level Support/Unterstützung unserer Institutskunden
First-level Support/Unterstützung unserer Institutskunden
Noch nichts dabei? Es gibt 2 weitere Jobs, die zu deiner Suche passen könnten
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Technical Leadership & Vendor Steering: Steer external Salesforce development and L2/L3 support partners to deliver scalable, maintainable Sales Cloud solutions — enforcing governor-limit-aware design, declarative-first configuration over custom Apex, secure data access (profiles, permission sets, sharing rules), and adherence to Salesforce Well-Architected principles. You will translate strategic business needs into a well-defined technical backlog, steer external development partners, and ensure the platform serves as the API-first cornerstone of our headless architecture. * API-First Enablement: Partner with the E2E IT Architect to expose CRM data and functionality through a documented API layer serving the headless frontend and downstream systems. * Experience and Know-how: 5+ years as a Product Owner, Business Analyst, or Technical Lead in a Salesforce Sales Cloud environment, with a ...
Technical Leadership & Vendor Steering: Steer external Salesforce development and L2/L3 support partners to deliver scalable, maintainable Sales Cloud solutions — enforcing governor-limit-aware design, declarative-first configuration over custom Apex, secure data access (profiles, permission sets, sharing rules), and adherence to Salesforce Well-Architected principles. You will translate strategic business needs into a well-defined technical backlog, steer external development partners, and ensure the platform serves as the API-first cornerstone of our headless architecture. * API-First Enablement: Partner with the E2E IT Architect to expose CRM data and functionality through a documented API layer serving the headless frontend and downstream systems. * Experience and Know-how: 5+ years as a Product Owner, Business Analyst, or Technical Lead in a Salesforce Sales Cloud environment, with a ...
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Technischer Support für (First- und Second-Level)
Technischer Support für (First- und Second-Level)
21 passende Jobs liegen außerhalb deiner Region
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First-Level Support für Mitarbeitende vor Ort und remote: Aufnahme, Analyse und Lösung von Support-Tickets * Erste Berufserfahrung in Systemadministration, idealerweise mit First Level Support
First-Level Support für Mitarbeitende vor Ort und remote: Aufnahme, Analyse und Lösung von Support-Tickets * Erste Berufserfahrung in Systemadministration, idealerweise mit First Level Support
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Schnelle Bewerbung
Serviceorientierte ArbeitsweiseAnforderungen an den Bewerber: Erweiterte Kenntnisse: Softwareinstallation, Second-Level-Support, Systemintegration, Hardwareinstallation, First-Level-Support - Analyse und Lösung technischer IT-Probleme im First- und Second-Level-Support - Freundliches Auftreten und Freude am Support von Mitarbeitenden
Serviceorientierte ArbeitsweiseAnforderungen an den Bewerber: Erweiterte Kenntnisse: Softwareinstallation, Second-Level-Support, Systemintegration, Hardwareinstallation, First-Level-Support - Analyse und Lösung technischer IT-Probleme im First- und Second-Level-Support - Freundliches Auftreten und Freude am Support von Mitarbeitenden
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Schnelle Bewerbung
Wir suchen dich als engagierten IT-Spezialisten, der mit technischem Know-how und lösungsorientiertem Denken unsere Systeme am Laufen hält und unsere Mitarbeiter im First- und Second Level Support unterstützt. * Du unterstützt unsere Mitarbeiter kompetent im First Level und Second Level Support und findest praxisnahe Lösungen für technische Probleme * Du hast eine Ausbildung im IT-Bereich mit Schwerpunkt Support und Systemintegration oder verfügst über eine vergleichbare Qualifikation mit mehrjähriger Berufserfahrung
Wir suchen dich als engagierten IT-Spezialisten, der mit technischem Know-how und lösungsorientiertem Denken unsere Systeme am Laufen hält und unsere Mitarbeiter im First- und Second Level Support unterstützt. * Du unterstützt unsere Mitarbeiter kompetent im First Level und Second Level Support und findest praxisnahe Lösungen für technische Probleme * Du hast eine Ausbildung im IT-Bereich mit Schwerpunkt Support und Systemintegration oder verfügst über eine vergleichbare Qualifikation mit mehrjähriger Berufserfahrung
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Fachinformatiker für Systemintegration Technical Support Engineer (m/w/d)
Fachinformatiker für Systemintegration Technical Support Engineer (m/w/d)
ELOVADE Deutschland GmbH
Wetzlar, bundesweit, Home-Office
Teilweise Home-Office
First- und Second-Level-Support für Softwarelösungen wie Backup, Mailserver, E-Mail-Archivierung, Sicherheitslösungen sowie Remote Monitoring & Management * Technischer Support für ausgewählte Infrastruktur-Software auf Windows-Basis für unsere Fachhandelspartner * Du hast eine abgeschlossene Ausbildung im IT-Bereich, ein Informatikstudium oder mehrjährige Erfahrung im technischen Support oder in der IT-Administration.
First- und Second-Level-Support für Softwarelösungen wie Backup, Mailserver, E-Mail-Archivierung, Sicherheitslösungen sowie Remote Monitoring & Management * Technischer Support für ausgewählte Infrastruktur-Software auf Windows-Basis für unsere Fachhandelspartner * Du hast eine abgeschlossene Ausbildung im IT-Bereich, ein Informatikstudium oder mehrjährige Erfahrung im technischen Support oder in der IT-Administration.
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As our Principal Engineer Product Security , you'll support the Engineering team by solving challenging technical problems for an ambitious product and enabling teams to 'shift left' to build secure services on multi-cloud infrastructure. * Educate product teams on risk assessments, threat modelling, and building secure api-first applications * Drive security and quality initiatives across the organization and support certification audits * Experience infusing security into various levels of the SDLC 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
As our Principal Engineer Product Security , you'll support the Engineering team by solving challenging technical problems for an ambitious product and enabling teams to 'shift left' to build secure services on multi-cloud infrastructure. * Educate product teams on risk assessments, threat modelling, and building secure api-first applications * Drive security and quality initiatives across the organization and support certification audits * Experience infusing security into various levels of the SDLC 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
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Anschreiben nicht erforderlich
Du wirst mit Deiner Erfahrung das IT-Team im First und Second Level IT Support bei der täglichen Arbeit unterstützen und eigenständig Projekte im IT-Umfeld leiten, um neue Lösungen zu implementieren.
Du wirst mit Deiner Erfahrung das IT-Team im First und Second Level IT Support bei der täglichen Arbeit unterstützen und eigenständig Projekte im IT-Umfeld leiten, um neue Lösungen zu implementieren.
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Support partners with the tools, information, and commercial proposals they need to have effective renewal conversations with end customers. In the first 90 days, the successful candidate will have built a comprehensive view of the renewal portfolio, established strong working relationships with the key internal and partner stakeholders, and identified the highest-risk accounts with initial action plans in place. In the first six months, they will be running a structured, data-driven renewal process across the channel, have measurably reduced the number of unplanned renewal losses, and be recognised by partners and internal teams as a trusted and effective coordinator. * Excellent stakeholder management, with the credibility and communication skills to influence across functions and levels.
Support partners with the tools, information, and commercial proposals they need to have effective renewal conversations with end customers. In the first 90 days, the successful candidate will have built a comprehensive view of the renewal portfolio, established strong working relationships with the key internal and partner stakeholders, and identified the highest-risk accounts with initial action plans in place. In the first six months, they will be running a structured, data-driven renewal process across the channel, have measurably reduced the number of unplanned renewal losses, and be recognised by partners and internal teams as a trusted and effective coordinator. * Excellent stakeholder management, with the credibility and communication skills to influence across functions and levels.
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Duales Studium Informatik (B.Sc.) am virtuellen Campus - Vereinigte Hagelversicherung VVaG
Duales Studium Informatik (B.Sc.) am virtuellen Campus - Vereinigte Hagelversicherung VVaG
IU Internationale Hochschule
Gießen, Home-Office
Teilweise Home-Office
Anschreiben nicht erforderlich
Du unterstützt im First- und Second-Level-Support im Microsoft Azure / Entra-Umfeld
Du unterstützt im First- und Second-Level-Support im Microsoft Azure / Entra-Umfeld
Lead DevOps Engineer (m/f/d)
Lead DevOps Engineer (m/f/d)
Noxtua AG
bundesweit, Brüssel, Kroatien, Schweiz, Italien, Schweden, Österreich, Frankreich, Home-Office
Teilweise Home-Office
Schnelle Bewerbung
That includes OS-level operations on real hardware (e.g., installing drivers, hardening, verifying connectivity) and working with SLAs (availability, failures, support escalation). * Run our container platform on Kubernetes, support teams with Docker, and keep our services (APIs) stable, accessible, and secure. * Develop and maintain CI/CD pipelines and collaborate with the development and AI teams to automate deployments and support AI-driven workloads. * Equipment: Laptop (Lenovo or Mac), plus €1,000 net home office setup budget (paid with your first salary)
That includes OS-level operations on real hardware (e.g., installing drivers, hardening, verifying connectivity) and working with SLAs (availability, failures, support escalation). * Run our container platform on Kubernetes, support teams with Docker, and keep our services (APIs) stable, accessible, and secure. * Develop and maintain CI/CD pipelines and collaborate with the development and AI teams to automate deployments and support AI-driven workloads. * Equipment: Laptop (Lenovo or Mac), plus €1,000 net home office setup budget (paid with your first salary)
This role will act in a fiduciary capacity in managing first line approvals for the deal approval process, including deal structuring and accelerating deal closures. * Perform to a specified set of metrics and service levels
This role will act in a fiduciary capacity in managing first line approvals for the deal approval process, including deal structuring and accelerating deal closures. * Perform to a specified set of metrics and service levels
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Head of Proposals & Offering
Head of Proposals & Offering
Sybilla Technologies Sp. z o. o.
bundesweit, Home-Office
Teilweise Home-Office
A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla. * Support the evolution of Sybilla's proposal capability as the company continues to grow. Commercial Support * Support Business Development during opportunity qualification and bid/no-bid decisions. * A high level of ownership and autonomy, with the opportunity to improve processes and influence how Sybilla * Remote-first work model (HQ: Bydgoszcz/Zielonka, Poland), with quarterly visits and occasional business
A dedicated mentor to support your onboarding and help you navigate your first weeks at Sybilla. * Support the evolution of Sybilla's proposal capability as the company continues to grow. Commercial Support * Support Business Development during opportunity qualification and bid/no-bid decisions. * A high level of ownership and autonomy, with the opportunity to improve processes and influence how Sybilla * Remote-first work model (HQ: Bydgoszcz/Zielonka, Poland), with quarterly visits and occasional business
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If you require specific support during the application or interview process – e.g. live captions, more time for the interview or the task in a different format – just let us know so that we can adapt the process accordingly. * Project Ownership: You lead projects to improve app communication with our customers, including technical enhancements of the current setup and initiatives to further increase personalization levels across CRM mobile channels. * We care about your well being: We want to support you also during difficult times. * Family first: Our “emergency-daycare” is there for you in out-of-the-ordinary situations to look after your child on site at our office.
If you require specific support during the application or interview process – e.g. live captions, more time for the interview or the task in a different format – just let us know so that we can adapt the process accordingly. * Project Ownership: You lead projects to improve app communication with our customers, including technical enhancements of the current setup and initiatives to further increase personalization levels across CRM mobile channels. * We care about your well being: We want to support you also during difficult times. * Family first: Our “emergency-daycare” is there for you in out-of-the-ordinary situations to look after your child on site at our office.
ALAIKA Ambassador: Support the Talent Acquisition team as a first point of contact for candidates and help represent ALAIKA's values and culture throughout the recruitment process. * Support End-to-End Recruiting: Assist in the recruitment process from creating job profiles and posting job ads to supporting screening, interviews, and onboarding activities. * Active Sourcing Support: Help identify suitable recruiting channels and platforms and support sourcing activities to attract qualified candidates. * Candidate Experience: Contribute to creating a positive experience throughout the entire candidate journey and support the of a strong talent pipeline. * Organizational & Administrative Support: Assist with interview scheduling, maintain and update our Applicant Tracking System, and ensure data is accurate and up to date.
ALAIKA Ambassador: Support the Talent Acquisition team as a first point of contact for candidates and help represent ALAIKA's values and culture throughout the recruitment process. * Support End-to-End Recruiting: Assist in the recruitment process from creating job profiles and posting job ads to supporting screening, interviews, and onboarding activities. * Active Sourcing Support: Help identify suitable recruiting channels and platforms and support sourcing activities to attract qualified candidates. * Candidate Experience: Contribute to creating a positive experience throughout the entire candidate journey and support the of a strong talent pipeline. * Organizational & Administrative Support: Assist with interview scheduling, maintain and update our Applicant Tracking System, and ensure data is accurate and up to date.
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Fellowship Consulting - Financial Services (3-6 months) (f/m/d)
Fellowship Consulting - Financial Services (3-6 months) (f/m/d)
Alaika Advisory Germany GmbH
München, Bavaria, Germany
Create Impact for Our Clients: Work alongside colleagues of all levels and clients worldwide to solve complex problems and drive meaningful change. Gain first insights into project deliverables, ensuring high-quality results and client satisfaction. * Project Placement: As a Fellow, we will try our best to get you on a project so you can gain hands-on experience and contribute meaningfully to our client work, both a meta level—shaping strategic direction—and a micro leveldelivering precise, high-value execution. * Support Sales Material and Proposal Development: Assist in creating sales materials, developing proposals, and supporting external communications and events. We offer multiple opportunities to create your path and build a global career at the highest levels following your interests.
Create Impact for Our Clients: Work alongside colleagues of all levels and clients worldwide to solve complex problems and drive meaningful change. Gain first insights into project deliverables, ensuring high-quality results and client satisfaction. * Project Placement: As a Fellow, we will try our best to get you on a project so you can gain hands-on experience and contribute meaningfully to our client work, both a meta level—shaping strategic direction—and a micro leveldelivering precise, high-value execution. * Support Sales Material and Proposal Development: Assist in creating sales materials, developing proposals, and supporting external communications and events. We offer multiple opportunities to create your path and build a global career at the highest levels following your interests.
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Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Support co-sell opportunities with region-specific partners * Engage technical and field enablement resources to support sales teams and - You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to quickly. Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
We are looking for exceptional C++ engineers to join our remote-first, global team and continue to scale and grow both our open source and ClickHouse Cloud offerings. The team works on many different topics such as query optimization, distributed query optimization, relational operators (e.g. aggregation and joins), caching, and low-level optimizations like SIMD instructions. * You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * You have a high level of responsibility, ownershipand accountability.
NEU
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * You have a high level of responsibility, ownership, and - As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
As one of the first members of our Reliability Engineering Team at Core, you will be responsible for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with different teams like Control Plane, Dataplane,Security, Support and Operations and them to implement ClickHouse in the best way for our customers. * Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers. * You have a high level of responsibility, ownership, and accountability. As part of our first 500 employees, you will be instrumental in shaping our culture.
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Communication Marketing Manager (f/m/d)
Communication Marketing Manager (f/m/d)
IDnow GmbH
Berlin, Berlin, Germany; München, Bavaria, Germany
Teilweise Home-Office
The successful candidate will be a key support resource for our Customer Advisory Board and will take ownership of B2B product communications, including end-of-update announcements. * Produce confident first drafts that require minimal revision, demonstrating strong understanding of how SaaS products operate * Support logistics and content preparation for customer-facing CAB events * Demonstrated experience writing product communications at a technical level (e.g. feature updates, EOL notices, product deprecations) * Familiarity with customer advisory board (CAB) processes and event support * We make your remote work comfy: we provide support on equipment and offer flexible working hours.
The successful candidate will be a key support resource for our Customer Advisory Board and will take ownership of B2B product communications, including end-of-update announcements. * Produce confident first drafts that require minimal revision, demonstrating strong understanding of how SaaS products operate * Support logistics and content preparation for customer-facing CAB events * Demonstrated experience writing product communications at a technical level (e.g. feature updates, EOL notices, product deprecations) * Familiarity with customer advisory board (CAB) processes and event support * We make your remote work comfy: we provide support on equipment and offer flexible working hours.
Our scope spans low-level database drivers, ingestion and CDC pipelines, data framework integrations, and BI connectivity — ensuring ClickHouse feels native in whatever stack our users already have. We maintain the official language clients (Python, JavaScript, Java, Go, Rust, C++, C#) and ODBC driver; ship first-party connectors for Kafka Connect, Apache Spark, Apache Flink, dbt, and Airbyte; and own integrations with BI platforms. * Own the Java client and JDBC driver end-to-end: roadmap, API design, performance, release engineering, and partner-facing support. * Deep Java and JVM expertise: memory model, GC tuning, profiling, and the ability to reason about throughput and latency at the level of bytes on the wire.
Our scope spans low-level database drivers, ingestion and CDC pipelines, data framework integrations, and BI connectivity — ensuring ClickHouse feels native in whatever stack our users already have. We maintain the official language clients (Python, JavaScript, Java, Go, Rust, C++, C#) and ODBC driver; ship first-party connectors for Kafka Connect, Apache Spark, Apache Flink, dbt, and Airbyte; and own integrations with BI platforms. * Own the Java client and JDBC driver end-to-end: roadmap, API design, performance, release engineering, and partner-facing support. * Deep Java and JVM expertise: memory model, GC tuning, profiling, and the ability to reason about throughput and latency at the level of bytes on the wire.
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Chief Product Officer [Munich based] (m/f/d)
Chief Product Officer [Munich based] (m/f/d)
Enmacc GmbH
München, Bavaria, Germany
Teilweise Home-Office
€2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). * Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. * AI-first environment where you'll collaborate with a dedicated AI Philosophy and cross-functional expert groups.
€2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). * Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. * AI-first environment where you'll collaborate with a dedicated AI Philosophy and cross-functional expert groups.
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Senior Tech Lead – AI & Automation (m/w/d)
Senior Tech Lead – AI & Automation (m/w/d)
CMS IT- Consulting GmbH - Niederlassung München
bundesweit, Home-Office
Teilweise Home-Office
Wir suchen einen Tech-Lead, der nicht nur Code schreibt, sondern auch ein Team inspiriert und Technologien mit klarem Mehrwert einsetzt. * CMS IT- Consulting GmbH - Niederlassung München * bundesweit, Home-Office * Feste Anstellung * Homeoffice möglich, Vollzeit - Deine Karriere bei CMS - Wenn Du gerne Verantwortung übernimmst und moderne Softwarelösungen mitgestalten möchtest, bist Du bei uns genau richtig! Die CMS unterhält 4 Standorte (Grasbrunn bei München, Dinslaken, Berlin, Mainz), ca. 100 Mitarbeitende, über 65 Mio. Umsatz und über 600 zufriedene Kunden. Deine Aufgaben * Schnelle und hochwertige Entwicklung sowie Optimierung von Tools, Skripten und Automatisierungen * Identifizierung, Einführung und Integration neuer Technologien (z. B. Ollama, RAG, PG Vector) zur Prozessverbesserung in all unseren Gesellschaften * Hands-on-Führung eines vierköpfigen, internationalen Entwicklerteams (Remote/On-site) mit Fokus auf ...
Wir suchen einen Tech-Lead, der nicht nur Code schreibt, sondern auch ein Team inspiriert und Technologien mit klarem Mehrwert einsetzt. * CMS IT- Consulting GmbH - Niederlassung München * bundesweit, Home-Office * Feste Anstellung * Homeoffice möglich, Vollzeit - Deine Karriere bei CMS - Wenn Du gerne Verantwortung übernimmst und moderne Softwarelösungen mitgestalten möchtest, bist Du bei uns genau richtig! Die CMS unterhält 4 Standorte (Grasbrunn bei München, Dinslaken, Berlin, Mainz), ca. 100 Mitarbeitende, über 65 Mio. Umsatz und über 600 zufriedene Kunden. Deine Aufgaben * Schnelle und hochwertige Entwicklung sowie Optimierung von Tools, Skripten und Automatisierungen * Identifizierung, Einführung und Integration neuer Technologien (z. B. Ollama, RAG, PG Vector) zur Prozessverbesserung in all unseren Gesellschaften * Hands-on-Führung eines vierköpfigen, internationalen Entwicklerteams (Remote/On-site) mit Fokus auf ...
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