Analyse customer, product, portfolio, channel and risk data to provide insights, identify trends, detect anomalies and support business decision-making. * Serve as the key interface between Mortgages and the Business Intelligence team, translating business requirements into data, reporting and dashboard solutions. * Own and maintain data definitions, business rules, Critical Data Elements (CDEs) and data standards across the Mortgages function. * Ensure consistent use of data, high data quality and adherence to agreed business logic and controlled data sources. * Define and monitor data quality controls, investigate data issues and coordinate corrective actions with data, technology and business stakeholders. * Support projects, change initiatives and continuous improvement activities as the primary contact for data-related topics.
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