Our CRM team works across lifecycle communication, automation, experimentation, and reputation management — combining data, technology, and marketing to deliver relevant customer communication at scale. * Supporting research projects on CRM-related topics, customer behavior, or activity - At Metro Markets, CRM plays a central role in how we build long-term customer relationships, increase engagement, and support sustainable growth across multiple European markets. We're looking for a Working Student to support our CRM team in executing, analyzing, and optimizing customer communication, with a strong focus on email marketing and growing exposure to advanced CRM tooling and analytics. * Helping analyze campaign performance, customer behavior, and feedback signals (e.g.NPS)
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