Cost reduction without service degradation is the benchmark. * Together with the global Infrastructure team you drive infrastructure standardisation across sites: define and enforce hardware, software, and network standards for offices and plants to reduce complexity, lower support costs, and improve security posture. * Implement robust operational reporting and KPI tracking: availability, incident volumes, resolution times, customer satisfaction, cost per user, and SLA compliance. * Demonstrated experience in restructuring IT operations organisations: you have consolidated teams, redesigned operating models, and delivered cost savings while maintaining or improving service quality. * Excellent senior stakeholder management: you are credible with country Managing Directors, plant managers, and central IT leadership alike. You can have tough conversations about service levels, costs, ...
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