Serve as a primary point of contact for sellers, addressing issues related to registration, compliance, listing support, and account management promptly and professionally based on the guidance of global teams. Assist in understanding platform policies, documentation requirements, and troubleshooting steps, including but not limited to product listing errors, payment delays, or compliance violations. Collaborate with internal teams (Legal, Compliance, Product) to support the resolution of escalations and improvement of processes. Familiarity with compliance frameworks (e.g., product standards, tax documentation).
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