Excellent organisational and communication skills, including strong facilitation and stakeholder management capabilities - In doing so, you act as the central interface between customers, Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. Customer Management and Solution Support - You support the transition from Sales, Program Management, or Direct Sales into the use and operational phase. Together with Solution Architecture, Product Management, and Engineering, you translate customer needs into concrete actions. Interface & StakeholderManagement You coordinate collaboration between Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. You act as the escalation interface for critical operational topics and ensure structured, audience-appropriate communication.
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