Leading and coordinating of cross-functional troubleshooting and incident management, including root cause analysis, corrective actions for hardware, firmware and software, and continuous improvement in collaboration with clients and internal teams * Collaboration with including clients and internal teams to define system requirements, perform site surveys, and develop optimal UPS system configurations * Integration, interfacing and configuration of the UPS system with other power infrastructure in the facility, such as generators, switchgears, transformers, STS, power distribution units (PDUs), battery backup systems, etc. tailored to meet the specific power needs of data centers and industry clients, ensuring redundancy, efficiency, and reliability * Technical consultation for internal teams and clients regarding UPS system design, implementation, performance optimization, ...
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