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Brainlab
Medizintechnik • IT & Tech • 1000+ Employees
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                            4 results for service-support jobs

                            No match yet? There are 4 more jobs that could match your search

                            Support Specialist Imaging Systems - Germany

                            Brainlab
                            Frankfurt am Main
                            Partially remote
                            49000 - 72000 / (full-time estimate)
                            Easy Apply
                            You'll provide service, manage installations and maintenance, and support clinical staff—remotely from your home office. Join our team as a Brainlab Support Specialist. * Provide remote and on-site technical support, guiding clinical users through troubleshooting and system operation * Ensure optimal device functionality by conducting diagnostics, upgrades, and proactive service checks * Support product launches by coordinating setup, testing, and user onboarding * Document all service activities accurately and in compliance with quality standards * Collaborate closely with other teams (sales, engineering, clinical support) to ensure a seamless customer experience * Ideally first experience in technical support, prefe
                            You'll provide service, manage installations and maintenance, and support clinical staff—remotely from your home office. Join our team as a Brainlab Support Specialist. * Provide remote and on-site technical support, guiding clinical users through troubleshooting and system operation * Ensure optimal device functionality by conducting diagnostics, upgrades, and proactive service checks * Support product launches by coordinating setup, testing, and user onboarding * Document all service activities accurately and in compliance with quality standards * Collaborate closely with other teams (sales, engineering, clinical support) to ensure a seamless customer experience * Ideally first experience in technical support, prefe
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                            IT Support Technician (m/w/d)

                            Brainlab
                            München
                            Partially remote
                            41000 - 61000 / (full-time estimate)
                            Easy Apply
                            Koordination und enge Zusammenarbeit zwischen First- und Second-Level-Support * Dokumentation von Vorfällen, Problemen und Serviceanfragen im Ticketsystem (z. B. Jira Service Management) * Betreuung von im Rahmen eines hochwertigen IT-Supports * Berufserfahrung im IT-Support (First- und/oder Second-Level) oder in einer vergleichbaren Position * Erfahrung im Umgang mit Ticketsystemen, vorzugsweise Jira Service Management * Ausgeprägte Service- und Kundenorientierung sowie ein hohes Maß an Verantwortungsbewusstsein und Flexibilität
                            Koordination und enge Zusammenarbeit zwischen First- und Second-Level-Support * Dokumentation von Vorfällen, Problemen und Serviceanfragen im Ticketsystem (z. B. Jira Service Management) * Betreuung von im Rahmen eines hochwertigen IT-Supports * Berufserfahrung im IT-Support (First- und/oder Second-Level) oder in einer vergleichbaren Position * Erfahrung im Umgang mit Ticketsystemen, vorzugsweise Jira Service Management * Ausgeprägte Service- und Kundenorientierung sowie ein hohes Maß an Verantwortungsbewusstsein und Flexibilität
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                            Easy Apply
                            Prepare cost estimates, evaluate quotations and support supplier selection and contract coordination * Support the development of new exhibition concepts, demo equipment and technical solutions together with Sales, R&D and Product Marketing * Experience coordinating external suppliers and service providers
                            Prepare cost estimates, evaluate quotations and support supplier selection and contract coordination * Support the development of new exhibition concepts, demo equipment and technical solutions together with Sales, R&D and Product Marketing * Experience coordinating external suppliers and service providers
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                            Product Manager - Cranial Navigation

                            Brainlab
                            Munich
                            Partially remote
                            Be the voice of the neurosurgeon: gather and synthesize feedback from surgeons, sales, service and market data, and spend at least one week per quarter in the field with customers and in the OR. * Initiate and support clinical studies together with Clinical Affairs.
                            Be the voice of the neurosurgeon: gather and synthesize feedback from surgeons, sales, service and market data, and spend at least one week per quarter in the field with customers and in the OR. * Initiate and support clinical studies together with Clinical Affairs.
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                            What is the average salary for service-support?

                            Average salary per year
                            38.700 €

                            The average salary for a service-support is 38.700 €. service-support salaries range from 32.700 € to 48.300 €.

                            Frequently Asked Questions

                            How many service-support jobs are available on StepStone?
                            There are 4 service-support jobs available on StepStone right now.

                            What other similar jobs are there to service-support jobs?
                            As well as service-support jobs, you can find IT Support, IT Helpdesk, Customer Support, amongst many others.

                            Which places are popular for service-support jobs?
                            People who are interested in service-support jobs prefer to look in Munich, Frankfurt am Main, Europe.

                            Which industry do service-support jobs belong to?
                            Service-support jobs are part of the Customer Service industry.

                            Which skills are beneficial for service-support jobs?
                            The following skills are useful for service-support jobs: Communication, Engineering, Health System, Sales, Service, Business, Coordination, Customer Experience, Health Technology, Highly responsible, Hospitals, Installation, MS Office Suite, Presentations, Product Marketing, Quality Control, R&D, Result Oriented, Self-confidence, Technology.