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Brainlab
Medizintechnik • IT & Tech • 1000+ Employees
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                            9 results for customer-service jobs

                            No match yet? There are 9 more jobs that could match your search

                            Brainlab

                            (Junior) Technical Project Manager – Events & Exhibits

                            Brainlab
                            München
                            Partially remote
                            57000 - 90000 / (full-time estimate)
                            Easy Apply
                            Working across departments, you will develop and realize technical concepts for live communication initiatives-from international congresses and exhibitions to customer events and internal meetings-ensuring seamless product presentations and exceptional customer experiences. * Drive the implementation of innovative technical and audiovisual solutions for exhibitions and customer events * Experience coordinating external suppliers and service providers * Understanding of product demonstrations and technical customer presentations
                            Working across departments, you will develop and realize technical concepts for live communication initiatives-from international congresses and exhibitions to customer events and internal meetings-ensuring seamless product presentations and exceptional customer experiences. * Drive the implementation of innovative technical and audiovisual solutions for exhibitions and customer events * Experience coordinating external suppliers and service providers * Understanding of product demonstrations and technical customer presentations
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                            Brainlab

                            Support Specialist Imaging Systems - Germany

                            Brainlab
                            Frankfurt am Main
                            Partially remote
                            49000 - 72000 / (full-time estimate)
                            Easy Apply
                            You'll provide service, manage installations and maintenance, and support clinical staff—remotely from your home office. * Ensure optimal device functionality by conducting diagnostics, upgrades, and proactive service checks * Act as a trusted for our customers, fostering strong relationships and long-term satisfaction * Document all service activities accurately and in compliance with quality standards * Collaborate closely with other teams (sales, engineering, clinical support) to ensure a seamless customer experience
                            You'll provide service, manage installations and maintenance, and support clinical staff—remotely from your home office. * Ensure optimal device functionality by conducting diagnostics, upgrades, and proactive service checks * Act as a trusted for our customers, fostering strong relationships and long-term satisfaction * Document all service activities accurately and in compliance with quality standards * Collaborate closely with other teams (sales, engineering, clinical support) to ensure a seamless customer experience
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                            Brainlab

                            Marketing Manager - Spine

                            Brainlab
                            München
                            Partially remote
                            54000 - 72000 / (full-time estimate)
                            Easy Apply
                            You'll play a critical role in our Product Management & Marketing department by promoting customer solutions for our Spine & Craniomaxillofacial solutions. Product Management & Marketing serves as the voice of the customer to internal Brainlab audiences and the voice of Brainlab to the customer. We are responsible for evolving our customer experience and for driving product commercialization by specifying, launching and maturing products. The Product Marketing Manager is responsible for transforming product innovation into compelling customer value propositions and successful market adoption. The role ensures that individual products are positioned within a broader clinical workflow, enabling Brainlab to communicate outcomes and customer benefits rather than isolated
                            You'll play a critical role in our Product Management & Marketing department by promoting customer solutions for our Spine & Craniomaxillofacial solutions. Product Management & Marketing serves as the voice of the customer to internal Brainlab audiences and the voice of Brainlab to the customer. We are responsible for evolving our customer experience and for driving product commercialization by specifying, launching and maturing products. The Product Marketing Manager is responsible for transforming product innovation into compelling customer value propositions and successful market adoption. The role ensures that individual products are positioned within a broader clinical workflow, enabling Brainlab to communicate outcomes and customer benefits rather than isolated
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                            Brainlab

                            Sales Associate EMEA

                            Brainlab
                            München
                            Partially remote
                            35000 - 53000 / (full-time estimate)
                            Easy Apply
                            Analyze market trends, customer needs, and business opportunities to identify potential growth areas. * Support the planning and coordination of customer meetings, trade shows, congresses, and commercial events.
                            Analyze market trends, customer needs, and business opportunities to identify potential growth areas. * Support the planning and coordination of customer meetings, trade shows, congresses, and commercial events.
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                            Brainlab

                            Area Product Owner Business Development - RT Elements

                            Brainlab
                            Munich
                            Partially remote
                            68000 - 93000 / (full-time estimate)
                            Easy Apply
                            In this role, you will draw on strong research and analytical skills to balance competing portfolio requirements, assess technical feasibility, support business plans, and drive prioritisation decisions together with product management, business development, R&D engineers, customers, and academic collaborators. * Supervise collaborations: Conduct feasibility projects with customers, universities and internal . * R&D roadmap: Clarify priorities, ensuring the backlog reflects the most valuable deliverables for the future product in alignment with the overall business strategy, in accordance with customer demands, technical requirements and regulatory compliance.
                            In this role, you will draw on strong research and analytical skills to balance competing portfolio requirements, assess technical feasibility, support business plans, and drive prioritisation decisions together with product management, business development, R&D engineers, customers, and academic collaborators. * Supervise collaborations: Conduct feasibility projects with customers, universities and internal . * R&D roadmap: Clarify priorities, ensuring the backlog reflects the most valuable deliverables for the future product in alignment with the overall business strategy, in accordance with customer demands, technical requirements and regulatory compliance.
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                            Brainlab

                            (Senior) Software Engineer – Radiotherapy Positioning & Monitoring

                            Brainlab
                            München
                            61000 - 90000 / (full-time estimate)
                            Easy Apply
                            Work closely with the team and the Product Owner to develop optimal solutions that address customer needs * Present prototypes to customers and , gathering and incorporating feedback
                            Work closely with the team and the Product Owner to develop optimal solutions that address customer needs * Present prototypes to customers and , gathering and incorporating feedback
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                            Brainlab

                            Manager Product Management - Integrated OR

                            Brainlab
                            München
                            Partially remote
                            85000 - 112000 / (full-time estimate)
                            Easy Apply
                            You will lead and develop the Product Management & Marketing team for Integrated OR, ensuring high performance, strong cross-departmental collaboration, and a clear orientation toward customer value. * Gain a deep understanding of customer workflows in the operating room, to identify unmet needs, growth opportunities and competitive differentiators. * Establish strong relationships with and engage directly with customers, clinical , and sales teams in the field and at trade shows. * Provide clear, structured voice-of-the-customer input and marketing specifications for R&D. * Ensure alignment between customer needs, technical feasibility & business goals.
                            You will lead and develop the Product Management & Marketing team for Integrated OR, ensuring high performance, strong cross-departmental collaboration, and a clear orientation toward customer value. * Gain a deep understanding of customer workflows in the operating room, to identify unmet needs, growth opportunities and competitive differentiators. * Establish strong relationships with and engage directly with customers, clinical , and sales teams in the field and at trade shows. * Provide clear, structured voice-of-the-customer input and marketing specifications for R&D. * Ensure alignment between customer needs, technical feasibility & business goals.
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                            Brainlab

                            IT Support Technician (m/w/d)

                            Brainlab
                            München
                            Partially remote
                            41000 - 61000 / (full-time estimate)
                            Easy Apply
                            Dokumentation von Vorfällen, Problemen und Serviceanfragen im Ticketsystem (z. B. Jira Service Management) * Erfahrung im Umgang mit Ticketsystemen, vorzugsweise Jira Service Management * Ausgeprägte Service- und Kundenorientierung sowie ein hohes Maß an Verantwortungsbewusstsein und Flexibilität
                            Dokumentation von Vorfällen, Problemen und Serviceanfragen im Ticketsystem (z. B. Jira Service Management) * Erfahrung im Umgang mit Ticketsystemen, vorzugsweise Jira Service Management * Ausgeprägte Service- und Kundenorientierung sowie ein hohes Maß an Verantwortungsbewusstsein und Flexibilität
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                            Frequently Asked Questions

                            How many customer-service jobs are available on StepStone?
                            There are 9 customer-service jobs available on StepStone right now.
                            What other similar jobs are there to customer-service jobs?
                            As well as customer-service jobs, you can find Kundenservice, Customer Success Manager, Kommunikation, amongst many others.
                            Which places are popular for customer-service jobs?
                            People who are interested in customer-service jobs prefer to look in Munich, Frankfurt am Main, Europe.
                            Which skills are beneficial for customer-service jobs?
                            The following skills are useful for customer-service jobs: Communication, Business, Engineering, Sales, Coordination, Development, Management, Product Management, Project Management, Attention to detail, Congress, Cross Functionality, Customer Experience, Driving, Health System, Health Technology, Highly responsible, Hospitals, Installation, Marketing.