ServiceNow Administrator (m/f/d) Parental Leave Replacement

This is your chance to gain experience with a platform that's central to our business operations. We're looking for a motivated and technically inclined individual to join our team as a ServiceNow Administrator. ServiceNow is strategically important for our company and used across various departments to improve efficiency and streamline processes. In this role, you will be the go-to person for ensuring our ServiceNow platform runs smoothly and efficiently. You'll configure core features, provide user support, and help maintain the system's health within a supportive environment. No prior ServiceNow experience is required - we will provide training for the right candidate who demonstrates a strong aptitude and eagerness to learn. Become a creative driver and develop your own optimization proposals!

This position is a parental leave replacement and is limited to 2 years.

In this position, you work within our hybrid model "Highly Remote".

What you can expect in this role

• You provide daily troubleshooting and support to users, ensuring a seamless experience
• You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date
• Besides that, you manage multiple support requests, ensuring timely resolution while maintaining accurate system documentation
• You contribute to maintaining clear documentation for system configurations and processes, ensuring knowledge is readily available
• Furthermore, you contribute to the team's efforts to deliver valuable services and platform features, continuously improving our ServiceNow implementation