Support application operations by analyzing incidents and service requests, while identifying opportunities for continuous improvement, process optimization, and increased test automation. * Certification or proven experience with test automation tools (Leapwork preferred) * Manage change requests and enhancements, ensuring traceability across the full delivery lifecycle (design, build, test, deployment); * Contribute to testing (system, integration, UAT) and produce documentation, training materials, and test evidence in line with governance standards;
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