3+ years of experience as either a Technical Account Manager or a Technical Project Manager, in a SaaS environment. * Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Fully absorb the SE handover (solution documents, technical specs, regulatory context, stakeholder mapping) and surface the customer's real pain points and compliance requirements before implementation begins. * Lead the project kickoff — establishing governance, roles, and communication cadence, and aligning all on a clear, time-bound delivery roadmap covering scope, milestones, and acceptance criteria. Technical Implementation & Delivery * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections.
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