In doing so, you act as the central interface between customers, Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. You coordinate the assessment of technical feasibility, implementation timelines, and potential impacts on existing solutions. You coordinate collaboration between Sales, Program Management, Solution Architecture, Product Management, Engineering, and Technical Support. You support Technical Support in prioritising and assessing customer-critical service cases. * Professional experience in Customer Success, Solution Management, Project Management, or technically oriented customer support * A good understanding of complex technical systems and the ability to assess technical, operation
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