We are looking for a Quality Assurance Lead Nurse (known internally as a Near Patient Quality Assurance Lead) to champion high standards of patient care and drive continuous service improvement across our near patient nursing teams. * Lead quality initiatives, processes and oversight of customer service / service recovery responses, in partnership with the in-country teams. * Conduct regular internal reviews on service delivery through case reviews and clinical audits, providing feedback to the teams, physician leads and the quality team. In this home‑based role, you'll work closely with global , TRICARE partners, beneficiaries, medical providers, and local teams to enhance customer experience, monitor quality performance, and ensure safe, effective service delivery. You'll lead quality initiatives, oversee service recovery processes, analyse provider outcome data, and support ...
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