As Head of Regional Operations, you take ownership of all local IT operations across Europe, AMWA, and APAC: onsite support, field engineering, infrastructure operations, and service delivery at offices, plants, and production sites. * Run local onsite support and field engineering across offices, plants, quarries, and production sites. * Restructure regional operations to drive savings: identify overlaps, eliminate duplication, optimise team sizes, renegotiate vendor contracts, and design smarter support models-while maintaining or improving service quality. * Own vendor management and third-party relationships for regional IT operations: manage outsourcing partners, negotiate contracts, enforce SLAs, and ensure that external providers deliver the same quality and responsiveness as internal teams. * Demonstrated experience in restructuring IT operations organisations: you have consolidated teams, ...
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