What if you could shape the future of our ServiceNow platform and drive service excellence across our organisation? As a ServiceNow Platform Consultant / Expert (f/m/x), you will play a key role in designing, developing, and continuously improving our ServiceNow environment, with a focus on IT Service Management (ITSM). * Partnering with IT and business stakeholders to translate operational needs into scalable ServiceNow solutions, including service catalogs, workflows, and reporting * Facilitating workshops and aligning ITIL-based processes with ServiceNow capabilities to drive adoption and process excellence * Designing and maintaining the overall ServiceNow platform architecture, including CMDB/CSDM alignment, integrations, security, and governance * Configuring and developing solutions on the ServiceNow platform (e.g., Flow Designer, Business Rules, Client Scripts, ...
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