Responsible for the entire development process – from requirements gathering, design and implementation to stable productive operation of the developed solutions. * Optimization of existing processes by using innovative technologies to support digital transformation. * Integration of adjacent systems as part of the product development process. * Responsible for improvement of existing business processes by resolving support tickets (incidents and minor changes) and contribute to process improvement & harmonization. * Good understanding of SAP Service processes (Service orders, Notifications, Warranties, Repairs, Billing and related master data such as Equipments and installed base). * Very good process experience in Service, crossfunctional knowledge in depending on areas like SAP SD and MM. * Familiarity with IT Service- and Change- Management processes.
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