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28 Treffer für Process Consultant Jobs in Westerwald im Umkreis von 30 km
Noch nichts dabei? Es gibt 28 weitere Jobs, die zu deiner Suche passen könnten
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Techniker / Meister als Teamleiter Instandhaltung - Kobern-Gondorf bei Koblenz / Mainz / Bonn
Techniker / Meister als Teamleiter Instandhaltung - Kobern-Gondorf bei Koblenz / Mainz / Bonn
Amazon Workforce Staffing
Kobern-Gondorf
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Analyze operational and construction processes and recommend improvements to optimize cost, quality, and asset performance * Coordinate and align architects, designers, engineers, consultants, and contractors across all project phases * Solid experience with German building law and local authority approval processes
Analyze operational and construction processes and recommend improvements to optimize cost, quality, and asset performance * Coordinate and align architects, designers, engineers, consultants, and contractors across all project phases * Solid experience with German building law and local authority approval processes
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E-Commerce Manager / Performance Marketing (m/w/d)
E-Commerce Manager / Performance Marketing (m/w/d)
SaphirSolution GmbH
Niederkassel, Hybrid
Teilweise Home-Office
33000 - 48000 / (geschätzt für Vollzeit)
SaphirSolution GmbH * Niederkassel, Hybrid * Feste Anstellung * Homeoffice möglich, Vollzeit - Wer wir sind - Wir, die SaphirSolution GmbH, sind eine 360° Online-Marketing Agentur in Niederkassel und helfen seit 2012 unseren namhaften Kunden aus dem eCommerce beim erfolgreichen digitalen Ausbau ihres Geschäfts. Unsere Leidenschaft für innovative Marketing-Lösungen, die besondere Atmosphäre in unserem Team und die Zufriedenheit unserer Kunden treiben uns an. Unser dynamisches Team sucht zum nächstmöglichen Zeitpunkt Deine tatkräftige Unterstützung als / Performance Marketing (m/w/d) Was Dich erwartet - Mitarbeit an Performance- & E-Commerce-Projekten - Du unterstützt bei der Planung, Umsetzung und Optimierung von Online-Marketing-Kampagnen für unsere Kunden. Unterstützung im Bereich Google Ads & Paid Marketing
SaphirSolution GmbH * Niederkassel, Hybrid * Feste Anstellung * Homeoffice möglich, Vollzeit - Wer wir sind - Wir, die SaphirSolution GmbH, sind eine 360° Online-Marketing Agentur in Niederkassel und helfen seit 2012 unseren namhaften Kunden aus dem eCommerce beim erfolgreichen digitalen Ausbau ihres Geschäfts. Unsere Leidenschaft für innovative Marketing-Lösungen, die besondere Atmosphäre in unserem Team und die Zufriedenheit unserer Kunden treiben uns an. Unser dynamisches Team sucht zum nächstmöglichen Zeitpunkt Deine tatkräftige Unterstützung als / Performance Marketing (m/w/d) Was Dich erwartet - Mitarbeit an Performance- & E-Commerce-Projekten - Du unterstützt bei der Planung, Umsetzung und Optimierung von Online-Marketing-Kampagnen für unsere Kunden. Unterstützung im Bereich Google Ads & Paid Marketing
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(Junior) IT Manager Business Process (m/w/d) SAP EWM / Standort Sulzbach & Butzbach
(Junior) IT Manager Business Process (m/w/d) SAP EWM / Standort Sulzbach & Butzbach
cosnova GmbH
Sulzbach (Taunus), Butzbach
47000 - 78000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Als Teil des Teams IT Business Process (SAP) gestaltest Du aktiv unsere End-to-End-Prozesse im SAP EWM Umfeld und treibst die Digitalisierung eines stark wachsenden, internationalen Unternehmens voran.
Als Teil des Teams IT Business Process (SAP) gestaltest Du aktiv unsere End-to-End-Prozesse im SAP EWM Umfeld und treibst die Digitalisierung eines stark wachsenden, internationalen Unternehmens voran.
ZEISS * Wetzlar,Oberkochen (bei Ulm) * Studentenjobs, Werkstudent * Teilzeit - Als Student arbeitest Du mit Deinen Kolleginnen und Kollegen auf Augenhöhe und schaffst ideale Voraussetzungen für Deine spätere Karriere. Sich etwas Neues trauen, über sich hinauswachsen und dabei die Grenzen des Machbaren neu definieren. Genau das ist es, was unsere Mitarbeitenden täglich leben dürfen und sollen. Um mit unseren Innovationen das Tempo vorzugeben und Großartiges zu ermöglichen. Denn hinter jedem erfolgreichen Unternehmen stehen eine ganze Menge faszinierender Menschen. Die Mitarbeitenden von ZEISS arbeiten in einem offenen und modernen Umfeld mit zahlreichen Entwicklungs- und Weiterbildungsmöglichkeiten. Unsere Kultur ist geprägt von Expertenwissen und Teamgeist. All das wird getragen durch die besondere Eigentümerstruktur und das langfristige Ziel der Carl-Zeiss-Stiftung: W
ZEISS * Wetzlar,Oberkochen (bei Ulm) * Studentenjobs, Werkstudent * Teilzeit - Als Student arbeitest Du mit Deinen Kolleginnen und Kollegen auf Augenhöhe und schaffst ideale Voraussetzungen für Deine spätere Karriere. Sich etwas Neues trauen, über sich hinauswachsen und dabei die Grenzen des Machbaren neu definieren. Genau das ist es, was unsere Mitarbeitenden täglich leben dürfen und sollen. Um mit unseren Innovationen das Tempo vorzugeben und Großartiges zu ermöglichen. Denn hinter jedem erfolgreichen Unternehmen stehen eine ganze Menge faszinierender Menschen. Die Mitarbeitenden von ZEISS arbeiten in einem offenen und modernen Umfeld mit zahlreichen Entwicklungs- und Weiterbildungsmöglichkeiten. Unsere Kultur ist geprägt von Expertenwissen und Teamgeist. All das wird getragen durch die besondere Eigentümerstruktur und das langfristige Ziel der Carl-Zeiss-Stiftung: W
With high-precision lithography optics, photomask systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics. * Support and improve the shaping processes (grinding) and/or surface finishing (polishing, coating) of optical components and assemblies. * Manage processes during technological adjustments and ensure goals in terms of time, cost, and quality are achieved. * Evaluate and adjust process flows within the organization. * Comprehensive knowledge and experience in mechanical engineering and production processes, preferably in the optical industry. * Demonstrable experience in process optimization within a pro
With high-precision lithography optics, photomask systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics. * Support and improve the shaping processes (grinding) and/or surface finishing (polishing, coating) of optical components and assemblies. * Manage processes during technological adjustments and ensure goals in terms of time, cost, and quality are achieved. * Evaluate and adjust process flows within the organization. * Comprehensive knowledge and experience in mechanical engineering and production processes, preferably in the optical industry. * Demonstrable experience in process optimization within a pro
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Project Manager Process Digitalization & AI (m/w/d)
Project Manager Process Digitalization & AI (m/w/d)
Wirtgen GmbH
Windhagen
Teilweise Home-Office
70000 - 85000 / (geschätzt für Vollzeit)
Wir suchen ab sofort, unbefristet und in Vollzeit einen Project Manager Process Digitalization & AI (m/w/d)
Wir suchen ab sofort, unbefristet und in Vollzeit einen Project Manager Process Digitalization & AI (m/w/d)
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Senior Specialist Process Engineer (m/w/d)
Senior Specialist Process Engineer (m/w/d)
Röchling Industrial Lahnstein SE & Co. KG
Lahnstein
46000 - 72000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Röchling Industrial Lahnstein SE & Co. KG * Lahnstein * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - In der Röchling-Gruppe gestalten Sie Industrie. Weltweit. Gemeinsam verändern wir den Alltag vieler Menschen – denn wir machen Autos leichter, Medikamentenpackungen sicherer und verbessern industrielle Anwendungen. Mit 11.000 Mitarbeitern in 25 Ländern. Im Unternehmensbereich Industrial unterstützen Sie Kunden mit einem einzigartigen Knowhow im Bereich Kunststoff. Im Einsatz sind unsere Kunststoffe in nahezu jeder Industrie weltweit. Dabei gilt: Jede Industrie stellt ganz eigene Anforderungen an Werkstoffe. Bei der Röchling Industrial Lahnstein SE & Co. KG arbeiten über 300 Mitarbeiter. Hier werden aus thermoplastischen Kunststoffen Platten, Rundstäbe und Profile hergestellt sowie durch Zerspanung Teile nach den technischen Zeichnu
Röchling Industrial Lahnstein SE & Co. KG * Lahnstein * Feste Anstellung * Vollzeit - Sei einer der ersten Bewerber - Schnelle Bewerbung - In der Röchling-Gruppe gestalten Sie Industrie. Weltweit. Gemeinsam verändern wir den Alltag vieler Menschen – denn wir machen Autos leichter, Medikamentenpackungen sicherer und verbessern industrielle Anwendungen. Mit 11.000 Mitarbeitern in 25 Ländern. Im Unternehmensbereich Industrial unterstützen Sie Kunden mit einem einzigartigen Knowhow im Bereich Kunststoff. Im Einsatz sind unsere Kunststoffe in nahezu jeder Industrie weltweit. Dabei gilt: Jede Industrie stellt ganz eigene Anforderungen an Werkstoffe. Bei der Röchling Industrial Lahnstein SE & Co. KG arbeiten über 300 Mitarbeiter. Hier werden aus thermoplastischen Kunststoffen Platten, Rundstäbe und Profile hergestellt sowie durch Zerspanung Teile nach den technischen Zeichnu
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Technologist Inspection and Cleaning Technology for High-Precision Optics (f/m/d)
Technologist Inspection and Cleaning Technology for High-Precision Optics (f/m/d)
ZEISS
Wetzlar (bei Gießen)
With high-precision lithography optics, photomask systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics. * You analyze and evaluate cleaning and inspection processes of optical components and contribute to their improvement. * As the interface to production, you accompany production processes, monitor manufacturing quality, and are responsible for initiating and planning measures with appropriate tools (PDCA, 8D, Six Sigma, etc.). * Process-wise, you support technological changes in alignment with the relevant specialist departments and process engineers. * Comprehensive knowledge and experience in technical cleaning or qual
With high-precision lithography optics, photomask systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics. * You analyze and evaluate cleaning and inspection processes of optical components and contribute to their improvement. * As the interface to production, you accompany production processes, monitor manufacturing quality, and are responsible for initiating and planning measures with appropriate tools (PDCA, 8D, Six Sigma, etc.). * Process-wise, you support technological changes in alignment with the relevant specialist departments and process engineers. * Comprehensive knowledge and experience in technical cleaning or qual
KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. * Represent the interests of the local site within supplier negotiations and escalation processes. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. * Represent the interests of the local site within supplier negotiations and escalation processes. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. * Define suitable materials, surface and joining processes as well as inspection criteria for incoming goods quality control - KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. * Define suitable materials, surface and joining processes as well as inspection criteria for incoming goods quality control - KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
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Systemingenieur Fertigung mit Fokus auf optische Module (m/w/d)
Systemingenieur Fertigung mit Fokus auf optische Module (m/w/d)
KLA
Weilburg
52000 - 79000 / (geschätzt für Vollzeit)
With over 40 years of semiconductor process control experience, around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, , , and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, , , and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
Elektroniker/Mechatroniker (w/m/d) für den Aufbau von komplexen Messsystemen
Elektroniker/Mechatroniker (w/m/d) für den Aufbau von komplexen Messsystemen
KLA
Weilburg
50000 - 65000 / (geschätzt für Vollzeit)
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, , , and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
With over 40 years of semiconductor process control experience, around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, , , and senior product technology process engineers. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.
We are engaged in the research and development process, and once the technology is mature, we partner with product engineering groups who then build products based on the technology we've developed. The Office of the CTO also provides technical input into KLA's strategic planning process, program reviews and Product Life Cycle (PLC) phases. * Proactively explore breakthrough materials, processes, and coating technologies, assessing feasibility, supplier capabilities, and long‑term technology risks. * Proven expertise in the design and development of optical thin‑film coatings across DUV, UV, VIS, and NIR wavelength ranges, including materials, processes, and substrates.
We are engaged in the research and development process, and once the technology is mature, we partner with product engineering groups who then build products based on the technology we've developed. The Office of the CTO also provides technical input into KLA's strategic planning process, program reviews and Product Life Cycle (PLC) phases. * Proactively explore breakthrough materials, processes, and coating technologies, assessing feasibility, supplier capabilities, and long‑term technology risks. * Proven expertise in the design and development of optical thin‑film coatings across DUV, UV, VIS, and NIR wavelength ranges, including materials, processes, and substrates.
Global Sourcing Manager, Packaging
Global Sourcing Manager, Packaging
cosnova GmbH
Sulzbach (Taunus)
56000 - 79000 / (geschätzt für Vollzeit)
With your understanding of packaging, technologies and production processes, you make well-founded sourcing and portfolio decisions and contribute your expertise to cross-functional projects. * You further develop our sourcing processes and tools – from reporting and forecasting to capacity planning and performance management. * Technical understanding and interest in packaging, materials and production processes
With your understanding of packaging, technologies and production processes, you make well-founded sourcing and portfolio decisions and contribute your expertise to cross-functional projects. * You further develop our sourcing processes and tools – from reporting and forecasting to capacity planning and performance management. * Technical understanding and interest in packaging, materials and production processes
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Manager Business Applications & Supply Chain Processes (m/w/d) bei TransPak AG
Manager Business Applications & Supply Chain Processes (m/w/d) bei TransPak AG
Trans-Pak AG Fachgroßhandel für Verpackungsmittel
Solms
Teilweise Home-Office
46000 - 64000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Zur Verstärkung unseres Teams suchen wir einen Manager Business Applications & Supply Chain Processes (m/w/d) Als Business Process Manager tragen Sie maßgeblich dazu bei, wie die TransPak-Gruppe zukünftig arbeitet, digitalisiert und weiter wächst.
Zur Verstärkung unseres Teams suchen wir einen Manager Business Applications & Supply Chain Processes (m/w/d) Als Business Process Manager tragen Sie maßgeblich dazu bei, wie die TransPak-Gruppe zukünftig arbeitet, digitalisiert und weiter wächst.
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Short lines of communication and a collaborative atmosphere with fast decision-making processes are what sets us apart.
Short lines of communication and a collaborative atmosphere with fast decision-making processes are what sets us apart.
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Für unseren Bereich Manufacturing / Process Engineering am Standort Wetzlar suchen wir zum nächstmöglichen Starttermin eine/n Industrieingenieur Optik (OEM) (D/W/M)
Für unseren Bereich Manufacturing / Process Engineering am Standort Wetzlar suchen wir zum nächstmöglichen Starttermin eine/n Industrieingenieur Optik (OEM) (D/W/M)
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Junior Key Account Manager (m/f/d)
Junior Key Account Manager (m/f/d)
brain capital GmbH
Montabaur
Teilweise Home-Office
34000 - 49000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
As a Key Account Manager (m/f/d), you will support international throughout the entire financing process – from their first questions and application to signing their contract. * Manage the application process from the initial inquiry and evaluation through to selection and contract completion * Coordinate closely with our and ensure smooth day-to-day processes * Maintain accurate customer and process data in Salesforce * Contribute ideas to improve our processes and, if interested, help develop our sales approach * A collaborative team, short decision-making processes and plenty of personal responsibilityThe opportunity to contribute your ideas and actively shape how we work
As a Key Account Manager (m/f/d), you will support international throughout the entire financing process – from their first questions and application to signing their contract. * Manage the application process from the initial inquiry and evaluation through to selection and contract completion * Coordinate closely with our and ensure smooth day-to-day processes * Maintain accurate customer and process data in Salesforce * Contribute ideas to improve our processes and, if interested, help develop our sales approach * A collaborative team, short decision-making processes and plenty of personal responsibilityThe opportunity to contribute your ideas and actively shape how we work
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Crane systems with up to 100 tons lifting capacity and heavy-duty forklifts with up to 55 tons lifting capacity enable us to perform efficient handling processes for light and heavy shipments. * Documentation of inbound and outbound processes
Crane systems with up to 100 tons lifting capacity and heavy-duty forklifts with up to 55 tons lifting capacity enable us to perform efficient handling processes for light and heavy shipments. * Documentation of inbound and outbound processes