Through strong, long-term partner relationships and close collaboration with internal Network Operations teams, the Service Partner Manager safeguards network availability, service quality, and operational efficiency in alignment with IONITY's service and maintenance strategy. As a Service Partner Manager you hold the end-to-end accountability for the performance, governance, and continuous development of IONITY's service partners across 24 European countries. This role ensures high-quality, reliable network operations by driving SLA and KPI compliance, leading performance management and continuous improvement initiatives, and acting as the primary for critical service issues. * Collaborate closely with internal (Field Operations Team, System Operations Team) to align
mehr