As a Strategy & Operations Associate (m/f/d) at FORMEL SKIN, you will play a crucial role in driving operational excellence across our Customer Care and Medical Operations teams. Over time, you will evolve into owning and scaling operations for new or existing categories, shaping how we deliver care end-to-end. * AI-First Process Optimization: Leverage AI tools and automation to improve workflows, increase efficiency, and scale operations with minimal manual intervention * Category Operations Ownership: Support the setup and scaling of new categories and healthcare verticals, including doctor supply, logistics, and customer touchpoints * Cross-Functional Execution: Collaborate with Product, Engineering, and Operations teams to implement solutions and ensure seamless execution across the business * 2+ years of experience in strategy, operations, consulting, or a fast-paced startup environment
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