At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. This role ensures smooth operation of IT systems, resolves incidents and service requests, and supports infrastructure projects. * Accept, analyze, and resolve internal service requests and fault reports using the ticketing system. * Administer basic network infrastructure (switches, access points, cabling, network cabinets). * Provide support for telephony systems (VoIP phones, softphones) and troubleshoot connectivity issues. * Familiarity with ticketing systems (ServiceNow or similar) * Experience with mobile device management (MDM) solutions and telephony systems
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