We are looking for a passionate IT Support & Workplace (ITSW) Agent to join the Berlin branch of our global IT Support & Workplace team. In this role, you will provide comprehensive support across all IT workplace services for BMG teams throughout our European offices. * Provide daily remote and in-person support across IT workplace services, including O365, JAMF, Intune/Autopilot, Video Conferencing, Active Directory, Access Management, and Okta. As part of our global Service Delivery team, you will help ensure that our services are highly available, fit for purpose, and aligned with our commitment to delivering an exceptional experience. * Participate in Incident, Problem, and Change Management for and Workplace services. * Work as part of a global team that designs, protects, and manages workplace services for BMG. BMG is wholly owned and privately held by the international media, ...
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