As a ServiceNow Platform Consultant / Expert (f/m/x), you will play a key role in designing, developing, and continuously improving our ServiceNow environment, with a focus on IT Service Management (ITSM). You will combine technical expertise, solution architecture, and business consulting to ensure the platform delivers sustainable value for our organisation. * Partnering with IT and business stakeholders to translate operational needs into scalable ServiceNow solutions, including service catalogs, workflows, and reporting * Designing and maintaining the overall ServiceNow platform architecture, including CMDB/CSDM alignment, integrations, security, and governance * University degree in IT, business informatics, or a comparable qualification * 5+ years of experience working with the ServiceNow platform, ideally across development, architecture, consulting, or product management
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