Backlog & Roadmap Management: Own and manage the Salesforce Sales Cloud backlog and capability roadmap, prioritized by business value and clearly communicated to stakeholders. * API-First Enablement: Partner with the E2E IT Architect to expose CRM data and functionality through a documented API layer serving the headless frontend and downstream systems. Strong, practical understanding of Subscription to Cash business processes, including quoting, order management, billing, and revenue recognition. * Personality and Working Style: Analytical, structured, and comfortable with ambiguity; excellent communication and stakeholder-management skills, with a proven ability to manage expectations and build consensus across business and technical audiences.
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