The Director, Customer Delivery is responsible for managing Professional Services (PS) delivery for a designated region in EMEA (Western, UKI, or Central). Acting as the regional focal point, the Director, Customer Delivery drives revenue and margin performance, resource planning, and fosters a strong community culture among consultants. Serve as the main executive liaison for customers and internal Adobe stakeholders in the region, supporting important deals and projects and ensuring alignment with Adobe's strategic goals. Drive consistent governance and operational rigor across all projects and workstreams. Accountable for regional revenue and project margin, backlog burn, and resource mix optimization. Partner with Sales and Resource Management teams to forecast demand and accelerate project starts. Project margin
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