Speak the Language of Digitalization: Mastery of platforms such as ServiceNow, Salesforce Service Cloud, Dynamics, and Zendesk, with a KPI-driven approach to digital transformation. With our vision that“Nobody should suffer or die because medical information was missing, never and nowhere.”, we are shaping a digital healthcare world in which information is secure, reliable, and available exactly where it is needed. To further digitalize and transform our service landscape, we are strengthening our leadership team with a visionary and hands-on executive for digital service and AI-driven automation. * Shape the Vision: Shape and execute an AI-first strategy for digital service, closely collaborating with global Customer Care and to transform operations. * Turn Insights into Action: Translate business requirements into actionable roadmaps for AI, automation, and digital service ...
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