More than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses. Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. * Provide first line and second line support and incident management to all across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations. * Ensure that all IT&Data tickets (incidents and requests) relating to hardware, software, networking and remote access issues are resolved in accordance with the KPI deadlines set in the Fresh ...
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