Map every initiative to the relevant systems of record (ERP, property management system, CAFM, data warehouse, document management) and clarify where data lives, who owns it, and where integration boundaries sit. * System-of-record literacy — working understanding of how ERP systems, property management systems, and data warehouses fit together and where the boundaries between them sit. You don't need to be an integration engineer, but you should know what an API contract is, what master data means, and why it matters. * Document current-state and target-state processes using BPMN, Visio, or comparable notation—at a level of rigour that engineers, vendors, and auditors can all work from. * Define functional requirements, success metrics, and acceptance criteria precisely enough that a solutions engineer or external vendor can deliver against them without rework.
mehr