Act as subject matter experts and trusted advisors on internal service delivery, ITSM, HR/People Ops support, and cross-functional employee workflows * Serve as the product and workflow expert for Employee Service in the post-sale org * Highlight ROI through data-led insights, benchmarking, and operational storytelling. * Experience with data storytelling, value mapping, and outcome-based customer engagement * Bachelor's degree in business, information systems, computer science, or related field preferred
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