Responsible for all aspects of incentive compensation for field teams across therapeutic areas, including IC plan design, goal setting, administration, reporting, communication, awards/contests, data integrity/accuracy and IC governance. Own CRM strategy and local governance, partnering with local Business Process Owners and global stakeholders. Support Business Units in data‑driven resource allocation across sales teams and engagement channels. Establish clear governance, standards and processes to ensure consistency, transparency and scalability of SFE approaches. Drive continuous optimization of customer journeys and engagement strategies based on performance data, actionable insights and close cross-functional alignment. Advanced knowledge of global Sales and Marketing organizations and pharmaceutical data sources (e.g., IQVIA, SHA, DRG, etc.) is required.
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