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383 Treffer für Customer Services Jobs in Ostdeutschland im Umkreis von 30 km
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The position supports business development activities and contributes to the efficient processing of customer enquiries through professional, technically competent, customer service, structured quotation processing and administrative sales support. * Support and processing of customer enquiries in coordination with sales, customer service and product management. * Scientific or technical education (e.g., life sciences, chemistry, biotechnology, or a related field) combined with commercial experience in sales support, customer service, or a comparable customer-facing role. * Strong customer-service mindset with the ability to build trust and maintain professional relationships with customers and internal . This means business is great and we are growing really fast to keep up with the demand for our products and services.
The position supports business development activities and contributes to the efficient processing of customer enquiries through professional, technically competent, customer service, structured quotation processing and administrative sales support. * Support and processing of customer enquiries in coordination with sales, customer service and product management. * Scientific or technical education (e.g., life sciences, chemistry, biotechnology, or a related field) combined with commercial experience in sales support, customer service, or a comparable customer-facing role. * Strong customer-service mindset with the ability to build trust and maintain professional relationships with customers and internal . This means business is great and we are growing really fast to keep up with the demand for our products and services.
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Senior Customer Marketing Manager, Fire Service CEER
Senior Customer Marketing Manager, Fire Service CEER
MSA - The Safety Company
Berlin
Teilweise Home-Office
Partner closely with Strategic Product Line Managers, Software, Pricing, Production, Supply Chain, Customer Service, and After-Sale Service, to ensure aligned planning and execution. Category: Customer Marketing - We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. * Work with Sales and Channel Partners to drive revenue through customer-facing activities, innovative solutions, and strong technical support. * Develop and implement revenue growth strategies and strong demand-creating activities through customer-facing marketing programs, innovative solutions, and technical enablement. * Conduct ongoing market research to keep a pulse on market dynamics, competitor actions, industry trends, and customer needs in real time. * Deep understanding of customer needs, behaviors, and value drivers
Partner closely with Strategic Product Line Managers, Software, Pricing, Production, Supply Chain, Customer Service, and After-Sale Service, to ensure aligned planning and execution. Category: Customer Marketing - We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. * Work with Sales and Channel Partners to drive revenue through customer-facing activities, innovative solutions, and strong technical support. * Develop and implement revenue growth strategies and strong demand-creating activities through customer-facing marketing programs, innovative solutions, and technical enablement. * Conduct ongoing market research to keep a pulse on market dynamics, competitor actions, industry trends, and customer needs in real time. * Deep understanding of customer needs, behaviors, and value drivers
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Has proven experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). * A passionate about customer service.
Has proven experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). * A passionate about customer service.
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Netflix Services Germany GmbH - Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Netflix Services Germany GmbH - Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Netflix Services Germany GmbH - Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Netflix Services Germany GmbH - Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service. * Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
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Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
Tieto Germany GmbH
Regensburg, Berlin, Linz, Wien, Graz
Teilweise Home-Office
Schnelle Bewerbung
You will work closely with sales, delivery teams, and customers to design scalable, integrated, and operationally sound customer service platforms based on Genesys, Novomind and Microsoft Dynamics 365 Contact Center. * Act as a trusted for customers in service and contact center modernization initiatives - Tieto is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech, as well as Tieto Tech Consulting business. With about 100 experts, Tietoevry Germany is committed to develop enterprises and society through IT by realizing new opportunities in customers' business transformation. We believe in professional development and results by supporting our ...
You will work closely with sales, delivery teams, and customers to design scalable, integrated, and operationally sound customer service platforms based on Genesys, Novomind and Microsoft Dynamics 365 Contact Center. * Act as a trusted for customers in service and contact center modernization initiatives - Tieto is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech, as well as Tieto Tech Consulting business. With about 100 experts, Tietoevry Germany is committed to develop enterprises and society through IT by realizing new opportunities in customers' business transformation. We believe in professional development and results by supporting our ...
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Schnelle Bewerbung
Tianshi GmbH is committed to improving the quality of life for its customers by offering innovative products that combine traditional Chinese medicine with cutting-edge scientific research. We are currently looking for an intern in customer relations for a duration of 6 months, with the possibility of a permanent position after the internship. Are you passionate about customer service and eager to learn about the dynamics of international business? Join us at Tianshi GmbH as a Customer Relations Intern and gain valuable experience in a fast-paced and globally connected environment. * Provide information about products and services. * Resolve customer complaints and issues in a timely and empathetic manner. * Collaborate with to enhance the customer experience. * Assist with additional customer service projects as needed.
Tianshi GmbH is committed to improving the quality of life for its customers by offering innovative products that combine traditional Chinese medicine with cutting-edge scientific research. We are currently looking for an intern in customer relations for a duration of 6 months, with the possibility of a permanent position after the internship. Are you passionate about customer service and eager to learn about the dynamics of international business? Join us at Tianshi GmbH as a Customer Relations Intern and gain valuable experience in a fast-paced and globally connected environment. * Provide information about products and services. * Resolve customer complaints and issues in a timely and empathetic manner. * Collaborate with to enhance the customer experience. * Assist with additional customer service projects as needed.
Enterprise Architecture is the management and architecture unit within SAP Customer Services & Delivery board area, assisting customers to benefit from technology and digitalization in their businesses to become market leaders. Join our dynamic regional SAP Enterprise Architects teams within CS&D, executing on our mission to simplify and modernize IT landscapes, reducing complexity and operational costs, while fostering innovations to support evolving business needs for RISE customers. Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, ...
Enterprise Architecture is the management and architecture unit within SAP Customer Services & Delivery board area, assisting customers to benefit from technology and digitalization in their businesses to become market leaders. Join our dynamic regional SAP Enterprise Architects teams within CS&D, executing on our mission to simplify and modernize IT landscapes, reducing complexity and operational costs, while fostering innovations to support evolving business needs for RISE customers. Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, ...
Enterprise Architecture is the management and architecture unit within SAP Customer Services & Delivery board area, assisting customers to benefit from technology and digitalization in their businesses to become market leaders. Join our dynamic regional SAP Enterprise Architects teams within CS&D, executing on our mission to simplify and modernize IT landscapes, reducing complexity and operational costs, while fostering innovations to support evolving business needs for RISE customers. Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, ...
Enterprise Architecture is the management and architecture unit within SAP Customer Services & Delivery board area, assisting customers to benefit from technology and digitalization in their businesses to become market leaders. Join our dynamic regional SAP Enterprise Architects teams within CS&D, executing on our mission to simplify and modernize IT landscapes, reducing complexity and operational costs, while fostering innovations to support evolving business needs for RISE customers. Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, ...
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Development Engineer Power Semiconductors Automotive (f/m/div.)
Development Engineer Power Semiconductors Automotive (f/m/div.)
Bosch Gruppe
Dresden
Teilweise Home-Office
You coordinate and carry out development tasks while working closely with customers, manufacturing, and quality assurance. * Childcare: Intermediary service for childcare services. * In-house social counseling and care services: Social counselling and intermediary service for care services.
You coordinate and carry out development tasks while working closely with customers, manufacturing, and quality assurance. * Childcare: Intermediary service for childcare services. * In-house social counseling and care services: Social counselling and intermediary service for care services.
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Senior Manager - Enterprise Architecture - Adobe Customer Solutions
Senior Manager - Enterprise Architecture - Adobe Customer Solutions
Adobe Systems Europe Limited
Berlin, Berlin, Germany
We have a fantastic opportunity for a Senior Manager - Enterprise Architecture - Adobe Customer Solutions to join our Professional Services team based in London. * Meet and exceed goals around customer outcomes and services revenue, as well as driving operational excellence. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. As a Senior Manager - Enterprise Architecture - Adobe Customer Solutions your role will be to develop a high-performing Enterprise Architecture function that enables successful transformation! You will lead, coach, and manage a team of across EMEA, setting clear expectations around customer leadership, design authority, governance, and value orientation. * Drive continuous improvement of enterprise architecture and customer leadership capability, delivery ...
We have a fantastic opportunity for a Senior Manager - Enterprise Architecture - Adobe Customer Solutions to join our Professional Services team based in London. * Meet and exceed goals around customer outcomes and services revenue, as well as driving operational excellence. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. As a Senior Manager - Enterprise Architecture - Adobe Customer Solutions your role will be to develop a high-performing Enterprise Architecture function that enables successful transformation! You will lead, coach, and manage a team of across EMEA, setting clear expectations around customer leadership, design authority, governance, and value orientation. * Drive continuous improvement of enterprise architecture and customer leadership capability, delivery ...
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Solution Advisor Expert (f/m/d) - Focus on Asset and Service Management (Operate & Service)
Solution Advisor Expert (f/m/d) - Focus on Asset and Service Management (Operate & Service)
SAP SE
Berlin, DE, 10557
You will support the full sales cycle — from demand generation and opportunity identification to software demonstration delivery and post-sales customer engagement — helping customers improve service and maintenance excellence by positioning the SAP Business Suite with a focus on supply chain management, Operate & Service, and Business AI. The team is responsible for driving the sales of SAP's solution portfolio around the end-to-end 'Design-to-Operate' process, which encompasses Supply Chain Planning, Product Development, Manufacturing Execution, operational logistics, as well as Asset Management and Digital Service. We at SAP refer to service and maintenance processes as the 'Operate & Service' pillar within our overall 'Design to Operate' framework — the best way to describe our SAP Supply Chain Management portfolio.
You will support the full sales cycle — from demand generation and opportunity identification to software demonstration delivery and post-sales customer engagement — helping customers improve service and maintenance excellence by positioning the SAP Business Suite with a focus on supply chain management, Operate & Service, and Business AI. The team is responsible for driving the sales of SAP's solution portfolio around the end-to-end 'Design-to-Operate' process, which encompasses Supply Chain Planning, Product Development, Manufacturing Execution, operational logistics, as well as Asset Management and Digital Service. We at SAP refer to service and maintenance processes as the 'Operate & Service' pillar within our overall 'Design to Operate' framework — the best way to describe our SAP Supply Chain Management portfolio.
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Sales Development Manager (100%)
Sales Development Manager (100%)
Kolb Distribution Ltd.
Leipzig, Berlin, Dresden, Potsdam, Halle, Cotbus, Home-Office
Teilweise Home-Office
With approximately 480 employees, KLK Kolb is one of the leading alkoxylation companies in Europe and offers a wide range of surfactants, chemical specialties, paper process chemicals and customer-specific products for various industries. * New customers acquisition and sales development in Eastern Europe region * Volume, turnover and contribution margin - responsible for the allocated customers in coordination with and as specified by the Business Manager * Providing intensive application-related consulting and support to existing and new customers in close cooperation with Product Management, Marketing, Research & Development and other business units * Cultivating and developing long-term customer relations and acquiring new customers; developing new areas of application and introducing new products and technical solutions in the allocated focal areas
With approximately 480 employees, KLK Kolb is one of the leading alkoxylation companies in Europe and offers a wide range of surfactants, chemical specialties, paper process chemicals and customer-specific products for various industries. * New customers acquisition and sales development in Eastern Europe region * Volume, turnover and contribution margin - responsible for the allocated customers in coordination with and as specified by the Business Manager * Providing intensive application-related consulting and support to existing and new customers in close cooperation with Product Management, Marketing, Research & Development and other business units * Cultivating and developing long-term customer relations and acquiring new customers; developing new areas of application and introducing new products and technical solutions in the allocated focal areas
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As a Strategy & Operations Associate (m/f/d) at FORMEL SKIN, you will play a crucial role in driving operational excellence across our Customer Care and Medical Operations teams. * Operational Problem Solving: Dive deep into operational opportunities across Customer Care and Medical Ops, identifying root causes of challenges & pain points across the customer journey through rigorous analysis and data-driven insights * Category Operations Ownership: Support the setup and scaling of new categories and healthcare verticals, including doctor supply, logistics, and customer touchpoints
As a Strategy & Operations Associate (m/f/d) at FORMEL SKIN, you will play a crucial role in driving operational excellence across our Customer Care and Medical Operations teams. * Operational Problem Solving: Dive deep into operational opportunities across Customer Care and Medical Ops, identifying root causes of challenges & pain points across the customer journey through rigorous analysis and data-driven insights * Category Operations Ownership: Support the setup and scaling of new categories and healthcare verticals, including doctor supply, logistics, and customer touchpoints
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This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Reporting to the Europe, you will take full local responsibility for all IT systems and services at the Jena site. o External outsourcing and service partners - IT Service Management Service Management * Experience working with ITIL‑based service processes (incl. major incident management)
This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence. Reporting to the Europe, you will take full local responsibility for all IT systems and services at the Jena site. o External outsourcing and service partners - IT Service Management Service Management * Experience working with ITIL‑based service processes (incl. major incident management)
You have strong experience in user-centred product design, high-performing web funnels, design systems, and customer research from fast-moving B2C products, and you're a hands-on, self-reliant partner to Medical, Marketing, and Customer Care, closing CRO gaps and delivering improvements that directly impact revenue and patient experience. * Deep experience in customer research aimed at identifying friction, uncovering growth levers, and validating opportunities.
You have strong experience in user-centred product design, high-performing web funnels, design systems, and customer research from fast-moving B2C products, and you're a hands-on, self-reliant partner to Medical, Marketing, and Customer Care, closing CRO gaps and delivering improvements that directly impact revenue and patient experience. * Deep experience in customer research aimed at identifying friction, uncovering growth levers, and validating opportunities.
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Schnelle Bewerbung
We're seeking a detail-oriented Operations Manager to join our dynamic team and support our in delivering exceptional service to our and clients. * Support incident management for operational and customer support areas * 1-3 years of operations, administration, or customer service experience
We're seeking a detail-oriented Operations Manager to join our dynamic team and support our in delivering exceptional service to our and clients. * Support incident management for operational and customer support areas * 1-3 years of operations, administration, or customer service experience
NEU
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Schnelle Bewerbung
Customer service * You have a friendly, open demeanor and enjoy approaching customers and team members * An open and friendly approach to customers is a matter of course for you
Customer service * You have a friendly, open demeanor and enjoy approaching customers and team members * An open and friendly approach to customers is a matter of course for you
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Schnelle Bewerbung
As part of our team of experts, you will bring out the best in our innovative costing software and delight our customers with excellent services . Implementation of the 4cost methods with our customers Customer care and support for questions regarding the use of the software
As part of our team of experts, you will bring out the best in our innovative costing software and delight our customers with excellent services . Implementation of the 4cost methods with our customers Customer care and support for questions regarding the use of the software
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Customer Success Manager (Mid Market) (Fluent in German) (Position located in Berlin, Germany)
Customer Success Manager (Mid Market) (Fluent in German) (Position located in Berlin, Germany)
KnowBe4 Germany GmbH 2. Hof 5. Aufgang
Berlin, Germany
Customer Success Manager (Mid-Market) is responsible for building effective relationships with customers and for maximizing the customer lifetime value within the assigned portfolio. This will be accomplished by delivering a great customer experience and maximizing the use of our products, as well as delivering outcomes, results and value that exceed customer expectations. The Customer Success Manager (Mid-Market) is responsible for managing the onboarding of new customers, and also assisting the with the * Forge relationships with new customers, including management and executive stakeholders, and understand their objectives * From a consultative approach, develop a strategy and plan for achieving customer objectives * Manage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, ...
Customer Success Manager (Mid-Market) is responsible for building effective relationships with customers and for maximizing the customer lifetime value within the assigned portfolio. This will be accomplished by delivering a great customer experience and maximizing the use of our products, as well as delivering outcomes, results and value that exceed customer expectations. The Customer Success Manager (Mid-Market) is responsible for managing the onboarding of new customers, and also assisting the with the * Forge relationships with new customers, including management and executive stakeholders, and understand their objectives * From a consultative approach, develop a strategy and plan for achieving customer objectives * Manage the steps of the onboarding process with the customer including but not limited to account configuration, product and best practice training, ...
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Working closely with the and , this leader will play a pivotal role in shaping and executing a supply chain strategy that supports our brand's growth, enhances customer experience, drives profitability, and advances our sustainability commitments. * Lead the D2C Customer Service and deliver an exceptional customer service for our Aeyde clients.
Working closely with the and , this leader will play a pivotal role in shaping and executing a supply chain strategy that supports our brand's growth, enhances customer experience, drives profitability, and advances our sustainability commitments. * Lead the D2C Customer Service and deliver an exceptional customer service for our Aeyde clients.
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me to customers going live on our platform, while delivering an exceptional service experience. • Infrastructure as a Service (IaaS)Our mission is to simplify IT operations, making IT teams more efficient and users more productive. er all endpoints for more than 30,000 customers. ed service providers. * Guide our customers through the implementation of the NinjaOne solution * Work closely with our sales teams to understand customer requirements and provide sales support * Partner with our account management department to meet the needs of our existing customers e, organized project management and knowledge, potential customers will have an opportunity to see and feel what our wor * At least 2 years' experience in a customer service-related position * Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac
me to customers going live on our platform, while delivering an exceptional service experience. • Infrastructure as a Service (IaaS)Our mission is to simplify IT operations, making IT teams more efficient and users more productive. er all endpoints for more than 30,000 customers. ed service providers. * Guide our customers through the implementation of the NinjaOne solution * Work closely with our sales teams to understand customer requirements and provide sales support * Partner with our account management department to meet the needs of our existing customers e, organized project management and knowledge, potential customers will have an opportunity to see and feel what our wor * At least 2 years' experience in a customer service-related position * Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac
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Campaign Manager (FTC) (div/f/m)
Campaign Manager (FTC) (div/f/m)
Dept Germany Marketing Holding GmbH
Berlin; Germany
Teilweise Home-Office
You will lead and execute customer-facing campaigns across eBay's owned channels (email, push, onsite, in-app, landing pages), while leveraging AI tools and creative capabilities to scale personalization, improve efficiency, and drive performance. You bring a test-and-learn mindset, curiosity for AI, and the ability to turn insights into impactful customer experiences. * Drive customer-centric, personalized experiences aligned with eBay's strategic categories and business goals Manage campaign timelines, dependencies, and stakeholder communication across global teams * Partner with Analytics, Product Marketing, Creative, Legal, Privacy, and Customer Service teams * Customer-centric, data-driven, and hands-on
You will lead and execute customer-facing campaigns across eBay's owned channels (email, push, onsite, in-app, landing pages), while leveraging AI tools and creative capabilities to scale personalization, improve efficiency, and drive performance. You bring a test-and-learn mindset, curiosity for AI, and the ability to turn insights into impactful customer experiences. * Drive customer-centric, personalized experiences aligned with eBay's strategic categories and business goals Manage campaign timelines, dependencies, and stakeholder communication across global teams * Partner with Analytics, Product Marketing, Creative, Legal, Privacy, and Customer Service teams * Customer-centric, data-driven, and hands-on
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Senior Consultant (m/f/d) Data & AI Strategy
Senior Consultant (m/f/d) Data & AI Strategy
Artefact Germany GmbH
Berlin, Berlin, Germany; Essen, North Rhine-Westphalia, Germany; Hamburg, Hamburg, Germany;
Teilweise Home-Office
Artefact is a global consulting company specializing in data and AI services, headquartered in Paris. Your growth is driven by your impact, not your length of service, with clear opportunities to progress and diverse career prospects.
Artefact is a global consulting company specializing in data and AI services, headquartered in Paris. Your growth is driven by your impact, not your length of service, with clear opportunities to progress and diverse career prospects.
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Together with our existing team, you will contribute to this by acquiring new customers and expanding and strategically developing your customer relationships. • Acquiring new customers • Presenting our services and the corporate benefits brand • Strengthening and maintaining customer relationships • Strong customer focus and the ability to build and maintain customer relationships
Together with our existing team, you will contribute to this by acquiring new customers and expanding and strategically developing your customer relationships. • Acquiring new customers • Presenting our services and the corporate benefits brand • Strengthening and maintaining customer relationships • Strong customer focus and the ability to build and maintain customer relationships
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