Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. You will build and strengthen relationships with key customers, understand their evolving needs, and act as a trusted , helping them achieve their business goals through our platform. You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. Working closely with Customer Success, Product, Support, and Sales, you will help turn satisfied customers into long-term partners and advocates for Fotoware. * Ability to translate customer business pains and strategic goals into clear value propositions, account plans, and commercial actions.
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